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Viewing 15 posts - 1 through 15 (of 30 total)
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  • stazzy Friend
    #202780

    pls i installed and activated the ja nex responsive template (t3) and now notin is showing on my site pls help…..Thanks

    Pankaj Sharma Moderator
    #555349

    HI can you PM me your working site admin details . currently i am not able to access your site . admin panel showing me a blank page .
    Please check and let me know.

    stazzy Friend
    #555359

    Wow. Just noticing it. Pls let me upload d files again. How will I contact u Wen Am done sir

    Pankaj Sharma Moderator
    #555361

    <blockquote>How will I contact u Wen Am done sir</blockquote>
    You can send me your site admin details via Private Message . Click on my profile username you can see Private message option .

    stazzy Friend
    #555365

    OK sir. On it. But If I start afresh How will I back up my articles categories and. Images?

    Pankaj Sharma Moderator
    #555366

    If want to start you need to import your article categories into database manually from MYSQL .
    You can also Take a look on JED for Third party extensions .

    Hope it helps you .

    stazzy Friend
    #555368

    ok sir. I backed up my site thur the cpanel and am finding it difficult to restore it.

    Pankaj Sharma Moderator
    #555369

    I suggest you to always take a full backup of your site before any update and custom changes .
    don’t play with your live site .

    stazzy Friend
    #555371

    yes i did a full backup. but wen i want to restore it has home directory mysql and email forwarder

    Pankaj Sharma Moderator
    #555373

    Seems you have cpanel backup . You need to contact your hosting support team for this .
    take a backup of your joomla site so u can install it again . Let me know if you have any issue after installation of your site .

    stazzy Friend
    #555417

    i hav inbox u the login details.

    Pankaj Sharma Moderator
    #555423

    HI I checked your site and found you are using OLD JAT3v2 template and new T3 template .
    Both are assigned on some menu items .
    Your site homepage is using old JAT3v2 template . see this >> http://prntscr.com/578m7n
    and you disabled the JAT3v2 plugin from plugin manager this is the reason its showing error .
    I just enabled jaT3 plugin now its working fine .

    NOTE : Please do not open same issue on multiple thread it will create problems when two support team member working on same site for same issue .
    Please Follow the suggestion as suggested by Pavit to in your previous thread Here

    stazzy Friend
    #555433

    thanks sir i hav corrected it but now am gettin this response ..

    Pls help


    1. Screenshot_4
    Pankaj Sharma Moderator
    #555434

    HI as i can see you are moving from old JAt3 template to new T3 framework , so first follow the documentation

    For the T3 error i suggest you to Update The T3 to latest version 2.4.1 and Joomla to 3.3 .
    Please take a backup of your site before any update

    Don`t play with your live as you are moving from old framework template to new t3 template i suggest you to try above suggestion on your test site , DO NOT PLAY WITH LIVE SITE

    stazzy Friend
    #555441

    SIR I HAVE TRIED UPGRADING THE T3 AND I GOT THIS RESPOND

    and pls give me the step on how to backup from my joomla thanks


    1. Screenshot_5
Viewing 15 posts - 1 through 15 (of 30 total)

This topic contains 30 replies, has 2 voices, and was last updated by  Pankaj Sharma 10 years, 1 month ago.

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