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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112413

Hi,

Could you share the FTP account also?

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1112445

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112487

Hi Sunil,

The FTP account seems not work, could you update again?

And try opening the file: root/configuration.php and change the variable:
public $error_reporting = 'default';

to:
public $error_reporting = 'maximum';

Then try to login again, it should show the error message in blank page and you will know which one caused issue.

Regards

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1112499

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112522

Hi,

I tried to enable the Error Reporting and saw the issue comes from Akeeba Backup extension:

Fatal error: Class 'FOF30\Container\Container' not found in ..../plugins/quickicon/akeebabackup/akeebabackup.php on line 225

There seems to be issue with their library, you should contact provider of this extension for further helps.

Regards

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1112528

Thanks for your help Saguaros. The blank page issue upon logging in the backend related with Akeeba has been resolved. The megamenu issue, however, continues as I described above. This is what I was originally trying to fix it when this blank page issue came up. A similar post 2-3 years ago suggested a change in the mainnav.php and offered to download this file he had provided for the original poster. When I downloaded this file and replaced it with the original mainnav.php, this blank page issue came up.

Can you please look into this megamenu issue? Thanks for your help, Saguaros.

PS – Your backend credentials are still valid.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112572

Hi,

As I can see that there are numbers of Internal Server errors on that page: http://prntscr.com/it3lap

Pls make sure that you set the right permission for all files/folders on your site: File-644 and Folder-755

Regards

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1112615

Saguaros, thanks for your continued help. I have checked the permissions of all folders and (some) files, including /plugins/system/t3/admin/megamenu/js but I have not been able to find any permission error. Can you pinpoint which folder/file is having permission issue? Thanks.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112638

Hi,

Somehow, it notices error in the override of com_content, I updated this line:
JLoader::register('ContentHelperRoute', JPATH_SITE . '/components/com_content/helpers/route.php');

in the file: /templates/ja_teline_v/html/layouts/joomla/content/image/image.php

and the megamenu is showing fine now.

Regards

[ssinha Friend ssinhaJoin date: July 2014Posts: 183Downloads:57Uploads:11 Thanks: 68 Thanked: 12 times in 1 posts]

#1112668

Thank you very much Saguaros. Yes, it’s working fine now. Not sure what happened. Very much appreciate your help.

Regards,

Sunil

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112687

Glad to hear that!

If you have new question, pls help us to post in our new forum: https://member.joomlart.com/forums/

This forum will be closed soon.

Have a nice day!!!

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