Joomla Templates Club 406,261 posts

[ecogreensgr Friend ecogreensgrJoin date: October 2013Posts: 8Downloads:4Uploads:0]

#192524

Hello,

I use JA Nex Template. Today I installed the availiable updates, including the theme and T3 framework.
After all, system responds: The plugin JAT3 framework must be installed and enabled.

Could you help me please!

My website is http://chrysogelos.gr/.

Thank you!

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513424

Hi,

You must have the JA T3 plugin enabled, please log on to your Joomla Admin Panel, go to plugins and scroll down to check for the T3 plugin.
Make sure the plugin is installed properly

Regards

Manos

[ecogreensgr Friend ecogreensgrJoin date: October 2013Posts: 8Downloads:4Uploads:0]

#513430

The only T3 plugin named “T3 Framework” is enabled.

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513443

Hi,

Please provide us with a temp Super Admin account as with an ftp account so we can investigate this further.

Regards

Manos

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513450

Hi,

I wasn’t able to see any JA template installed http://i.imgur.com/YWSwpux.png

Can you please verify that ?

Regards

Manos

[ecogreensgr Friend ecogreensgrJoin date: October 2013Posts: 8Downloads:4Uploads:0]

#513451

Right,

I don’t know what happened, but it exists on FTP folder (/httpdocs/new/templates/ja_nex).

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513452

Try to reinstall a fresh copy and let me know if that helps

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513453

Also please check your error_log file it’s full so you might need to sort that out first and see if there’s any server related issue that’s causing problems to your installation .

Regards

Manos

[ecogreensgr Friend ecogreensgrJoin date: October 2013Posts: 8Downloads:4Uploads:0]

#513454

A fresh copy of template? What is the right file, any link please!!!

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513456

Hi,
Try this one please : http://www.joomlart.com/forums/downloads.php?do=cat&id=500

[ecogreensgr Friend ecogreensgrJoin date: October 2013Posts: 8Downloads:4Uploads:0]

#513459

Thank for your quick reply,

Now I have a new template (“ja_nex_t3 – Default”) in template manager, but not the other colored templates (red, green, blue…) as previously.

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513471

Hello,

I am 90% certain that there’s a compatibility issue with your host or something that causes permission issues to your account.
But before that let me check with the rest of the team in case i miss something.

Regards

Manos

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513472

Hello,

I am not sure how you did that but it appears that you have both JAT3 v2 and v3 installed.
My suggestion to this point is this.
Uninstall both versions, make sure you clear all JAT3 files from your account
Install the version you can download form the link i provided to you previously and see if that solves your problem.

Regards

Manos

[ecogreensgr Friend ecogreensgrJoin date: October 2013Posts: 8Downloads:4Uploads:0]

#513516

OK Manos, SOLVED.

Thank you very much for all your help and useful information!

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#513618

You are welcome!

I am glad your problem is solved!

Best Regards

Manos

[Author]

Posts