user status says free, when i am paid - JoomlArt

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imported_360admin Friend

imported_360admin
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April 2015
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May 25, 2017 at 12:30 am #1036829

SOME REASON THE BUILDER TEMPLATE ALL OF A SUDDEN changed my status from paid to free.

my membership is paid

Anonymous Moderator

JA Developer
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May 25, 2017 at 1:44 am #1036853

Hi,

Could you post your password to account "imported_360admin" in Private Reply here so I can try to login to builder to check .

imported_360admin Friend

imported_360admin
Join date:
April 2015
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May 25, 2017 at 2:09 pm #1037011

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Anonymous Moderator

JA Developer
Join date:
September 2014
Posts:
9914
Downloads:
207
Uploads:
152

Thanks:

1789

Thanked:

2008 times in 1700 posts
May 26, 2017 at 2:44 am #1037174
Hi,

We used your account to login to JA Builder and it showed up as paid account normally. Pls see my screenshot.

If the account still showed up as free at your end, it could be a browser cache issue. Pls clear your browser’s cache & cookies, then login to builder again, it might help.
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This topic contains 3 replies, has 2 voices, and was last updated by Anonymous 7 years, 6 months ago.

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