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  • nataliia Friend
    #158958

    Here is another problem that I am experiencing: Users are not able to get registered and they get an error message “File t3-assets/jsf2d8b.js /home/womanbe1/public_html/t3-assets/jsf2d8b.js not exist” How do I fix it?

    Thank’s

    Phill Moderator
    #372492

    Please go into your template manager and in the global tab disable the js compreaaion (set it to none) then clear you jat3 cache. When you try again if you get an error please tell us what the new error you get is.

    nataliia Friend
    #372501

    I get an error message “File t3-assets/jsf2d8b.js /home/womanbe1/public_html/t3-assets/jsf2d8b.js not exist” :((

    Phill Moderator
    #372503

    Please raise a ticket including an admin account and your ftp details and we will take a look.

    nataliia Friend
    #372508

    Thank you,
    Ticket ID #IEI-220-73478

    Phill Moderator
    #372519

    Unfortunately, the ticket system has now crashed. Hopefully it will be fixed in the next few hour when JA wakeup so I am sure someone will pick up your then. I will take a look tomorrow and follow up if nobody else has.

    nataliia Friend
    #372539

    Thank you, phill

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 2 voices, and was last updated by  nataliia 13 years, 11 months ago.

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