Joomla Templates Club 406,261 posts

[fajertv Friend fajertvJoin date: June 2010Posts: 37Downloads:0Uploads:4 Thanks: 2]

#158932

hello

why nobody answers my topics ??
while some new topics answered ?

http://www.joomlart.com/forums/topic/rtl-in-the-sample-not-the-same-in-the-downloaded-template/

http://www.joomlart.com/forums/topic/problem-after-upgrading-to-1-2-4/

http://www.joomlart.com/forums/topic/making-mobile-version-rtl-2/

if you are working on it just type an answer not leaving me waiting and watching other topics answered ??!!!

Regards
Ismael

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#372463

Hi Ismael,

As you can see, all of the posts have been generated to support ticket already. If a post is generated to a ticket, the ticket ID will be displayed beneath the post. Eg: http://www.joomlart.com/forums/topic/making-mobile-version-rtl-2/ the ticket ID is NLU-981-96722
We do that in order to ensure that would not miss any unresolved issue on forum. However, since we always have very lots of tickets on beginning days of week so sometimes some tickets are not solved in time. In this case, we do appreciate for your patience, the staff will rush to resolve all asap tomorrow.

Thanks for your understanding!

Don.

[splico123 Friend splico123Join date: January 2007Posts: 339Downloads:80Uploads:7 Thanks: 24 Thanked: 93 times in 16 posts]

#372823

<em>@fajertv 215773 wrote:</em><blockquote>hello

why nobody answers my topics ??
while some new topics answered ?

http://www.joomlart.com/forums/topic/rtl-in-the-sample-not-the-same-in-the-downloaded-template/

http://www.joomlart.com/forums/topic/problem-after-upgrading-to-1-2-4/

http://www.joomlart.com/forums/topic/making-mobile-version-rtl-2/

if you are working on it just type an answer not leaving me waiting and watching other topics answered ??!!!

Regards
Ismael</blockquote>

I actually have to dissagree with you on this. JA has a very very good support considering the number of users and number of templates they provide support for. Just think logically and before putting support ticket up try to see if community can answer your problem.
I for one have found community to be very helpfull and i found all answers in the forums so support tickets should be probably used as last resort.

All in all i have to say support here has allways been fast and on the point.

2 users say Thank You to splico123 for this useful post

1. Don Lee
2. ngocnb

[itsnexgen Friend itsnexgenJoin date: December 2009Posts: 133Downloads:0Uploads:3 Thanks: 43 Thanked: 13 times in 1 posts]

#372895

I am member of other clubs as well. But i can confidently tell you, the support you get here at JA, never find it anywhere.. Patience is important 🙂

I am sure, we community members all join hands to support each other.

[Author]

Posts