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[modalia Friend modaliaJoin date: June 2011Posts: 96Downloads:12Uploads:49 Thanks: 39 Thanked: 7 times in 1 posts]

#890310

Hi, the Articles Category module don´t display video thumbnails. Only one space is blank, but empty.

I have not installed in the home because it looks bad, but you can see from this url:

http://www.modalia.es/disenadores/pasarelas/madrid.html

Sincerely, Javier

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[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#890996

Hi @modalia,

Could you please provide a temporary FTP account via private reply as well ? I need to take a closer look at the code in order to investigate the problem.

[modalia Friend modaliaJoin date: June 2011Posts: 96Downloads:12Uploads:49 Thanks: 39 Thanked: 7 times in 1 posts]

#892153

This reply has been marked as private.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#893408

Hi @modalia,

Sorry for the delay. I sent a request to ask about the issue status from development team but look like they’re still working on it. The problem is much complicated than expected so we would appreciate your understanding in this matter and we will reply back asap to let you know about the solution.

Best regards,

Adam.

1 user says Thank You to Adam M for this useful post

1. modalia

[modalia Friend modaliaJoin date: June 2011Posts: 96Downloads:12Uploads:49 Thanks: 39 Thanked: 7 times in 1 posts]

#893974

Hello, thank you for your interest. No problem. We’ll wait for that you find the solution.
Thank you!!

[modalia Friend modaliaJoin date: June 2011Posts: 96Downloads:12Uploads:49 Thanks: 39 Thanked: 7 times in 1 posts]

#905438

Hi, I ‘m waiting for an answer to this query. Could you give me an answer on this issue?

Adam M wrote:

Hi @modalia,

Sorry for the delay. I sent a request to ask about the issue status from development team but look like they’re still working on it. The problem is much complicated than expected so we would appreciate your understanding in this matter and we will reply back asap to let you know about the solution.

Best regards,

Adam.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#906085

It’s very strange the problem on your site.

• Duplicate the content type: Gallery, Topic, Video on your site but you can select the last content type, see the screenshot

• Vídeos category is not working but I created the new Video category and move the video to new category, see the screenshot

Now, you can see the video module is working as well on your site.

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[modalia Friend modaliaJoin date: June 2011Posts: 96Downloads:12Uploads:49 Thanks: 39 Thanked: 7 times in 1 posts]

#906630

Hello, thank you for your help. Whether it is running in the home.

Congratulations on your great support service.

Javier

[Author]

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