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[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#188829

Hi,

The Add to Cart Function is not working on this Template and the Cart Layout looks strange – see attchment.

When I add a product to the Cart it doesnt show up in the Cart and when I click Checkout Now it states : There are no products in your cart. ??

Please assist me with this issue Urgently – I will be happy to PM my site URL to you

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Attachments:

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#498636

Hi synncom,

Did you try to switch default template to another standard Joomla template like Bee5? and process to add to cart again, if problem still persists, it means there is something wrong with Virtuemart component, otherwise, it will be a problem from our template. I just tried to install quickstart of this template in my local and it functions correctly.

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#498668

I have Switched to the Suggested Template and it works fine – As I stated in my Ticket :IIM-763-77042 – I have checked this with a Developer and he also stated its a Template Problem.

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#498725

Any news on this Joomlart ?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#498761

If possible, you can pm me FTP account of site you are working on, I need the same to have a closer look and detect what’s going wrong

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#498815

I sent you FTP details via PM

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#499020

any news on this please?? Its days later and I still have no fix for this ?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#499224

Could you pm me FTP account of your site? I will check for you further. I tried to access with credentials you sent me without success.

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#499259

<em>@Saguaros 381007 wrote:</em><blockquote>Could you pm me FTP account of your site? I will check for you further. I tried to access with credentials you sent me without success.</blockquote>

Do you not read before you post replies? I get the feeling Joomlart is seriously short of Support Staff and everybody is way too busy to actually support the people that pay for their Products!

I have sent you FTP Details already and as above Notified you that I did!

[ferdilebu Friend ferdilebuJoin date: July 2013Posts: 34Downloads:0Uploads:21 Thanks: 2 Thanked: 1 times in 1 posts]

#500168

and solved the problem? I have the same problem. Please appreciate a help

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#500177

Hi,

@ synncom : As we discussed in ticket message, our template developer has been working to update the bug fix of the stockable variant issue on JA Hawkstore template. You email is on my list, I will try to inform you as soon as possbile. Thank you !

@ferdilebu: I had replied you with the solution of language file missing on Espanol language, and I saw you translated the texts successfully on your website. On the Add to cart issue has been raised yesterday’s evening, I need some time to check this error on your website, will come back with the detailed solution then. Hope you can wait for me. Thank you.

[ferdilebu Friend ferdilebuJoin date: July 2013Posts: 34Downloads:0Uploads:21 Thanks: 2 Thanked: 1 times in 1 posts]

#500201

You can not guide me for me to find the error? The server blocks me your country and engineers have told me that the answer will be given next week is too late! I have 10 clients who want to buy in my shopping.

Can not you see the error via FTP? please give me a solution today.

What plugins should I monitor? ?

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#500202

<em>@ferdilebu 382259 wrote:</em><blockquote>You can not guide me for me to find the error? The server blocks me your country and engineers have told me that the answer will be given next week is too late! I have 10 clients who want to buy in my shopping.

Can not you see the error via FTP? please give me a solution today.

I can Confirm that this error was never Solved and I have used a Free template instead.
It was disappointing to find that no solution was given at the time I needed it but I have moved on.

This was in fact a template Problem because now that I have used a free template all problems are gone.

What plugins should I monitor? ?</blockquote>

I can Confirm that this problem was never solved and I used a Free Template instead.

I could not wait any longer for the promised solution and I know that this was in fact a Template Issue because now that I have used a free Template everything works fine.

[ferdilebu Friend ferdilebuJoin date: July 2013Posts: 34Downloads:0Uploads:21 Thanks: 2 Thanked: 1 times in 1 posts]

#500203

I’m about a week ago and they say once a day! I do not know that more editing, the problem is in the template without a doubt! I can not understand this template to bring so many problems.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#500559

Hi ferdilebu,

Please follow my reply on the same topic at http://www.joomlart.com/forums/topic/the-product-number-not-updated-in-cart/

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