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[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#188823

Good day,

JA Hawkstore has a bug when it comes to Stockable Variants.

When a size with a higher price is selected in the drop down – the price does not change although its a higher price in Virtuemart Admin.

I have submitted a ticket with all details : Ticket: #IIM-763-77042

Please assist me – this is rather Urgent

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#498875

Hi synncom,

We are really sorry for late response. I saw you also raised your concern on the same topic thread . Lets backup your files & try to follow the tips of @moon Sailer.

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#499018

But that post only partly solved the problem ?

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#499050

Hi synncom,

First of all, can you try to work with “plugins” custom field type for stockable variants on Joomla default template? If it works fine on Joomla default template, our dev team will thank you and update this bug fix in the next update of our JA Hawkstore template. If it still get the same error on Joomla default template, I regret to say that you should raise your concern on Virtuemart forum for better solution. As you know, fixing 3rd party extension is not under our Joomlart forum support service.

Secondly, in my opinion, it is quitely hard to display VM product including its sizes with the corresponding prices when you use “Plugins” custom field. and Many VM users are having the same issue with you in their threads on VM forums.

My suggestion: You should try on “Cart variant” or “Genetic child variant” custom field type which allow you to display the sizes of a product with corresponsing prices. These two types worked fine when I tested on our demo hosting. If you want to know the detailed steps, you can see this tip: http://cocoate.com/vm2/product-attributes-custom-fields . In my snapshot below, the prices changed when I selected other product’s sizes.

Lastly, at this time a database error is occuring on your website which is maybe caused by importing the new database via your installed CSVI Pro component. You should contact this extension provider to help to solve the database error before configurating the VM custom fields for your requirements.

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[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#499051

<em>@Leo Burnetts 380785 wrote:</em><blockquote>Hi synncom,

First of all, can you try to work with “plugins” custom field type for stockable variants on Joomla default template? If it works fine on Joomla default template, our dev team will thank you and update this bug fix in the next update of our JA Hawkstore template. If it still get the same error on Joomla default template, I regret to say that you should raise your concern on Virtuemart forum for better solution. As you know, fixing 3rd party extension is not under our Joomlart forum support service.

Secondly, in my opinion, it is quitely hard to display VM product including its sizes with the corresponding prices when you use “Plugins” custom field. and Many VM users are having the same issue with you in their threads on VM forums.

My suggestion: You should try on “Cart variant” or “Genetic child variant” custom field type which allow you to display the sizes of a product with corresponsing prices. These two types worked fine when I tested on our demo hosting. If you want to know the detailed steps, you can see this tip: http://cocoate.com/vm2/product-attributes-custom-fields . In my snapshot below, the prices changed when I selected other product’s sizes.

Lastly, at this time a database error is occuring on your website which is maybe caused by importing the new database via your installed CSVI Pro component. You should contact this extension provider to help to solve the database error before configurating the VM custom fields for your requirements.</blockquote>

The default Template works fine as I have stated in the Ticket
Please let me know what Database error you are receiving so that I can sort this out with the Developer.

Now that we know the Default Joomla Template works fine – what is going to be done about this?
I have started Using this template and now it doesnt work…

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#499189

<em>@Leo Burnetts 380946 wrote:</em><blockquote>Hi synncom,

Well, I have transfered this issue to our dev team for better solution with detailed explanation. We need more time on this, hope you can wait for us. I will back to you as soon as posible .In addtion, the database error message happened when I clicked to see the product details. You can see the message with database queries on that.</blockquote>

This entire Template has now broken!
Even K2 Items are not displaying – Click on any of the Items and you will see Pages with no Content : http://www.mmawarehouse.co.za

I had everything set up and this site is Live – i need your help Urgently please

[synncom Friend synncomJoin date: February 2012Posts: 65Downloads:0Uploads:7 Thanks: 9 Thanked: 2 times in 1 posts]

#499197

<em>@synncom 380953 wrote:</em><blockquote>This entire Template has now broken!
Even K2 Items are not displaying – Click on any of the Items and you will see Pages with no Content : http://www.mmawarehouse.co.za

I had everything set up and this site is Live – i need your help Urgently please</blockquote>

Ok I have sorted the Blank Pages out – this was a mistake I made bit Stockable Variants is still not showing the Price Change in Virtuemart…

I have in the meantime had a chat to VirtueMart and upgraded that to the Latest Version.

Products is still not Adding to Cart either.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#499290

Hi synncom,

At this time, there are two main issues happening on your website that I’d like to answer with detailed explanation below:

1. The issue with Custom field “Stockable Variants”.

As I mentioned, customizing “plugins” Custom Field for displaying stockable variants is quitely hard to make both selection options (sizes, colors …) and Add to cart (Checkout) to work correctly. Because “Stockable variants” has been being a big issue from the first version of Virtuemart 2.x, and It seems that this issue has been not fixed by VM developer until now. For an example of my answer, you can see these:
– Stockable Variants – Child Product Quantity Ranges do not work: https://forum.virtuemart.net/index.php?topic=117010.0
– Additional (Dropbox) Custom Fields with Stockable Variants :https://forum.virtuemart.net/index.php?topic=113842.0
>> Pro (Global Moderator) replied: “The dropbox is the only custom field I use on my site. But I do not keep stock, thats why it’s perfect for me”
– What bugs do you know of in stockable variants plugin: http://forum.virtuemart.net/index.php?topic=103067.240
>> The thread gets 246th replies from 24/5/2012, but the issue has been not fixed completely.

The solution: You can try on “Cart variant” or “Genetic child variant” custom field type with attached tutorial in my previous reply to get your requirement. In addition, we will have to mark this thread “Non JA Issue ” because stockable variants plugin issue of VM component needs to be fixed by its developers in next updates.

2. Add to cart issue.
This issue is caused by the stockable variants you added into the products. As we know, this custom field type has its own issue. For an example, the Add to cart feature works fine on the checkout page of the product when I removed the additional variants (stockable) in below product: http://mmawarehouse.co.za/index.php/component/virtuemart/hitman/alpha-black2013-07-10-07-40-131681066497-detail?Itemid=0

Hope these make you more clear about your current issue. Thank you !

[marklimonbay Friend marklimonbayJoin date: October 2013Posts: 27Downloads:0Uploads:13 Thanks: 7 Thanked: 3 times in 4 posts]

#510276

Hi,

I have just downgraded version to 1.0.0

Is there a solution for this? I have exactly the same problem.

The symbols “+” and “-” don’t work to add or quit product units and the Add to Cart button doesn’t do anything just takes me to (empty) Shopping cart.

Everything works fine if I use one of the default Joomla templates, the problem is only when I use the JA template.

<blockquote>2. Add to cart issue.
This issue is caused by the stockable variants you added into the products. As we know, this custom field type has its own issue. For an example, the Add to cart feature works fine on the checkout page of the product when I removed the additional variants (stockable) in below product: http://mmawarehouse.co.za/index.php/…etail?Itemid=0</blockquote>

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#510514

Hi Mark,

We have finished to fix the stockable variant issues on your website and replied your question with detailed steps of solution on the same topic. Please check it.

1 user says Thank You to phong nam for this useful post

1. marklimonbay

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