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[gringo211985 Friend gringo211985Join date: May 2012Posts: 678Downloads:197Uploads:121 Thanks: 77 Thanked: 123 times in 27 posts]

#182988

Hi there,

My cart does not empty after I make an order or purchase through VM, the same product stays in the cart even if it’s no longer in stock. I am using the latest version of VM and I am using Pay Pal as my payment method. (tried both sandbox and normal)

Also how do I edit the “thank you” page because it is currently empty after making a purchase / order

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#475931

Hi gringo,

1. Did you try to check again the number of that product in inventory? there maybe more than one product. Then you can try to change the default template to another default joomla template like Bee2, Bee5, this helps to check that problem comes from our template or not.

2. To customize “thank you” page, you can edit this file: templatesja_vintashtmlcom_virtuemartcartorder_done.php

Regards

[gringo211985 Friend gringo211985Join date: May 2012Posts: 678Downloads:197Uploads:121 Thanks: 77 Thanked: 123 times in 27 posts]

#476507

Hi there,

Thanks for the reply, for some reason the cart will not empty after purchase on any template or any product no matter the amount of products in stock.

This is really annoying because it’s holding back the creation of the website. I understand this is not technically something you should help me with because it’s VM problem. But any help at all will be gratefully accepted.

Thanks,
Richard

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#476590

Did you try to post your query to VM forum? I believe they will give you solution

Best of luck

[gringo211985 Friend gringo211985Join date: May 2012Posts: 678Downloads:197Uploads:121 Thanks: 77 Thanked: 123 times in 27 posts]

#476713

<em>@Saguaros 351064 wrote:</em><blockquote>Did you try to post your query to VM forum? I believe they will give you solution

Best of luck</blockquote>

Hi there,

Yeah I posted at VM forum although I figured it out myself.

I went to the aio component and updated everything and that has fixed the issue now.

Thanks anyway

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#476763

That’s great.:laugh:

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