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[wendyp Friend wendypJoin date: October 2012Posts: 18Downloads:15Uploads:9 Thanks: 14 Thanked: 1 times in 1 posts]

#186084

I have a query for the when a buyer completes the checkout process, arrives at Paypal and cancels. If that buyer decides to continue with purchase, goes back to my site, clicks on Account Maintenance (via the menu using menu type VM Account Maintenance,) clicks through Account Details page > Your Orders, which then shows the list of orders, they can click on the order which is ‘Pending’. I was expecting to see a Paypal button which would allow them to click through and complete the payment process. (this is what happens on another site I have which is j1.5 with VM1.7 – not a JoomlArt template).

However, the page doesn’t display a Paypal pay now button, and instead has a warning along the top of the content area which says:
Info: Attention, #__virtuemart_payment_plg_paypal has not any entry for the order – screenshot attached.

Is this an error that can be fixed, or have I missed an important step in setting up this site? If it works differently — how does a buyer come back and complete an abandoned purchased ?

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[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#487700

Hello,

Please follow this link: https://forum.virtuemart.net/index.php?topic=98740.0 the problem in this link is same as yours.

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