Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Kevin Friend
    #187865

    Not sure if I missed something but I know this should work since there is an email template for registration and then a welcome email. I get the registration email but there is no followup welcome email then delivered after the user clicks the link to activate the account. I also tried to get this to send by logging in after that but still no welcome email. What am I missing here?

    This fails for both job seekers and employer registrations…

    Kevin Friend
    #494430

    I have looked through the Wiki and went through all the settings for email and there is nothing that would indicate something special needs to be done to make the welcome email work after a user subscribes. Yet it does not work and I can only assume since support is not replying to this no one knows why?

    I have double checked the email and it is there, enabled and ready to be delivered. Why is it so hard to get support for this???

    Kevin Friend
    #494431

    Well I just tried to open a support ticket and discovered that you are taking the Memorial holiday off, so when did Joomla Art move from Hanoi, Vietnam to the US? Since you are not in the US from everything I have known and due to the massive amount of English errors that I have been continuing to fix on this job board I am insulted by this. Not only that but you got your dates all wrong because here in the US Memorial day holiday was celebrated last weekend. Here in the US we celebrate holidays based on giving the banks and government consecutive days off and many of our holidays do not fall on the actual day any more.

    HeR0 Friend
    #494530

    Hi Earthrat,

    Sorry for late reply. Please check welcome email in Email template manager and make sure that it is enable.

    Regards

    Arvind Chauhan Moderator
    #494575

    <em>@earthrat 374930 wrote:</em><blockquote>Well I just tried to open a support ticket and discovered that you are taking the Memorial holiday off, so when did Joomla Art move from Hanoi, Vietnam to the US? Since you are not in the US from everything I have known and due to the massive amount of English errors that I have been continuing to fix on this job board I am insulted by this. Not only that but you got your dates all wrong because here in the US Memorial day holiday was celebrated last weekend. Here in the US we celebrate holidays based on giving the banks and government consecutive days off and many of our holidays do not fall on the actual day any more.</blockquote>

    It was not Memorial day off, May 30 is the day JoomlArt was founded and every year the whole company takes off 3-4 days off for company trip. We do try to combine it with a sat / sunday, so that we are not off for too many working days. Sorry for the inconvenience, we are back and working to resolve the pending issues.

    Regards

    Arvind

    Kevin Friend
    #494613

    Well HAPPY BIRTHDAY! The 30th was mine as well…;) Sadly I do not have the fortune to take my birthday off..;(

    Her0, yes it is enabled and it should be working.

    HeR0 Friend
    #494681

    Hi Earthrat,

    Could you pm super admin account and ftp info for further check? I will help you out.

    Regards

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 3 voices, and was last updated by  HeR0 11 years, 5 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum