JoomlArt Forums 32,862 posts

[emerich Friend emerichJoin date: August 2008Posts: 53Downloads:10Uploads:3 Thanks: 16 Thanked: 1 times in 1 posts]

#159691

Hi guys,
may i ask you, how can i send you a support ticket? Because when i try to submit ticket via user menu, it redirect me to weird form without my information, previous tickets or anything. When i try to login via my email, i get INVALID NAME OR EMAIL…what the hell? I have developer account and your ticket system doesnt work for me several times, but this is very important.
PLEASE, can you make an easier access to your support ticket system or just login to support system directly with login to website? Because at now it is very confusing and non working…

Thanks…
Imo

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#375079

Hi there,

Your registered email is merineo (at) merineo.sk

Please use this email as an username, the combined password is the one combined with your forum username, to login our helpdesk at http://support.joomlart.com/

After logging in, you will see the menu to view or submit tickets.

Have a nice day!

2 users say Thank You to Don Lee for this useful post

1. emerich
2. timheel

[emerich Friend emerichJoin date: August 2008Posts: 53Downloads:10Uploads:3 Thanks: 16 Thanked: 1 times in 1 posts]

#375102

Thanks for answer….

Imo

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