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[regin Friend reginJoin date: March 2007Posts: 117Downloads:2Uploads:60 Thanks: 28 Thanked: 1 times in 1 posts]

#190112

Hi

Sometimes when I chose a menuitem from the main menu, then I cannot choose another menuitem from the main menu again. I can click it, but nothing happens.

When I click my logo, I can go back to the front site, and from there I can click a new main menu item, and access that page.

Any idea what is causing this?

Regin

Ups, this is the site: http://www.smithstreetlife.com.au/

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#503870

Hi Regin,

It may due to the conflict js in your site, did you install any 3rd party extension in your site?

[regin Friend reginJoin date: March 2007Posts: 117Downloads:2Uploads:60 Thanks: 28 Thanked: 1 times in 1 posts]

#503873

i was afraid of that.. yes… plenty..

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#504075

Yes, they causes the conflict in JS, if you use editor like Firebug in Firefox > check error tab, you can see that the error comes from these 3rd party extensions

1 user says Thank You to Saguaros for this useful post

1. regin

[regin Friend reginJoin date: March 2007Posts: 117Downloads:2Uploads:60 Thanks: 28 Thanked: 1 times in 1 posts]

#504407

Hi

Is it console, and then “Errors”?

I can only see that there are some js errors, but not what extensions they come from..

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#506345

Are you using JA Comment component or Disquis comment? Did you try to disable them?

[regin Friend reginJoin date: March 2007Posts: 117Downloads:2Uploads:60 Thanks: 28 Thanked: 1 times in 1 posts]

#507012

Hi

sorry for slow reply, but issue is still a (BIG) problem.

I have deactivated them both, but issue still persists..

What can I do?

Regin

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#507432

Dear Regin,

Please take a backup of your site and pm me admin & ftp account, I will check this for you.

Regards

[Author]

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