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[mcmart Friend mcmartJoin date: January 2016Posts: 28Downloads:146Uploads:21 Thanks: 1]

#1094815

this is the website ‘http://www.empire777casinogames.com/‘ it is using JA ONE PAGE template. Unfortunately, we updated its Joomla version to Joomla 3.6.5 and now when we click send email, nothing is happening. What can we do? Can we still fix this? Thank you!

• This topic was modified 6 years, 8 months ago by  mcmart.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095181

Hi,

Firstly, you should check the mail function works fine on your site or not. Just go to Global configuration > Server tab > enter your email and click to send test email: http://prntscr.com/imwlpz

[mcmart Friend mcmartJoin date: January 2016Posts: 28Downloads:146Uploads:21 Thanks: 1]

#1095438

Hello it was sending from the global configuration > server. Check the screenshots below. But still I cannot send the email from the module..

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095759

Hi,

Kindly share the credentials of your site, I will take a look.

Regards

[mcmart Friend mcmartJoin date: January 2016Posts: 28Downloads:146Uploads:21 Thanks: 1]

#1095873

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112191

I’m working on it and will get back to you soon.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112194

There seems to be conflict jquery + mootools on your site, could you provide FTP account also?

[mcmart Friend mcmartJoin date: January 2016Posts: 28Downloads:146Uploads:21 Thanks: 1]

#1112339

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112434

This is weird issue, give me more time to check it. I will get back asap.

[mcmart Friend mcmartJoin date: January 2016Posts: 28Downloads:146Uploads:21 Thanks: 1]

#1112465

Okay thank you! I will be waiting for the good news 🙂

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