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[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#150688

Got a weird issue here and was hoping someone might be able to shed some light on it…

Website is currently on a Windows IIS6 Server… outside of the domain/ network it pulls up fine.. any ideas why formatting and scripts might be blocked?

http://www.lagrange-ga.org

Webpage error details from Internet Explorer 8.0

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Tue, 27 Apr 2010 19:07:28 UTC

Message: Object expected
Line: 229
Char: 2
Code: 0
URI: http://www.lagrange-ga.org/index.php?option=com_content&view=article&id=664&Itemid=797

Message: Access is denied.

Line: 616
Char: 4
Code: 0
URI: http://www.lagrange-ga.org/index.php?option=com_content&view=article&id=664&Itemid=797

Message: ‘JAUserSetting’ is undefined
Line: 30
Char: 8
Code: 0
URI: http://www.lagrange-ga.org/index.php?option=com_content&view=article&id=664&Itemid=797

Message: Object doesn’t support this property or method
Line: 59
Char: 102
Code: 0
URI: http://www.lagrange-ga.org/media/system/js/mootools.js

Message: ‘JATabs’ is undefined
Line: 642
Char: 8
Code: 0
URI: http://www.lagrange-ga.org/index.php?option=com_content&view=article&id=664&Itemid=797

Thanks
Trey

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#341837

As you say it views fine for me. It appears you have some security settings on your server and the only real way you are going to discover exactly what is to check your server logs. I’m guessing you are on your own internal server? Either way you will need to speak to your host or whoever setup your server to discover what is going on. For the rest of the world your Joomla install is fine.

[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#341913

Thanks… in my instance I work for the City and County where I live. We have 2 different networks/ domains [ city and county ]…. on the city network is where the issue lies…something on the server- ie filter strips the formatting on the website… or something needs to be updated…either way this is like looking for a needle in a haystack…

one of the errors i am getting:

Message: Object doesn’t support this property or method
Line: 59
Char: 102
Code: 0
URI: http://www.lagrange-ga.org/media/system/js/mootools.js

…looks like a javascript/ mootools issue — do i need to update and installed extension on the server? :confused:

thanks
trey

[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#341917

After some Googling it sounds like one of the issue’s might be related to the version of Mootools that I was running within Joomla 1.5.14; so, I am upgrading to 1.5.15 where Mootools has been upgraded to 1.2…

…maybe at the very list it will eliminate 1 of the errors I am getting..

Any other idea’s? what specifically should i be looking for on the server?

Thanks
Trey

[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#341918

I just noticed there was another upgrade to 1.5.17; so, I did that upgrade as well…

I had someone try and pull the website up from the City Network – this time the page did pull up and no formatting was stripped; but, they told me none of the tabs are working and we’ve got a new set or errors from Explorer…

Any Ideas on where I need to look?

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Tablet PC 2.0)
Timestamp: Wed, 28 Apr 2010 14:05:42 UTC

Message: Access is denied.

Line: 616
Char: 4
Code: 0
URI: http://www.lagrange-ga.org/index.php?option=com_content&view=article&id=664&Itemid=797

Message: Object doesn’t support this property or method
Line: 16
Char: 3
Code: 0
URI: http://www.lagrange-ga.org/modules/mod_jamegamenu/assets/script.js

Message: Object doesn’t support this property or method
Line: 59
Char: 102
Code: 0
URI: http://www.lagrange-ga.org/media/system/js/mootools.js

Message: Object doesn’t support this property or method
Line: 199
Char: 2
Code: 0
URI: http://www.lagrange-ga.org/templates/ja_teline_iii/js/ja.script.js

Message: ‘this.el.offsetWidth’ is null or not an object
Line: 38
Char: 3
Code: 0
URI: http://www.lagrange-ga.org/plugins/content/ja_tabs/ja_tabs.js

Message: Object doesn’t support this property or method
Line: 85
Char: 381
Code: 0
URI: http://cdn2.wibiya.com/Scripts2/jquery-1.4.2.min.js

Message: Object doesn’t support this property or method
Line: 1087
Char: 5
Code: 0
URI: http://cdn.wibiya.com/Toolbars/dir_0343/Toolbar_343756/toolbar_343756_4bd72a1d8f378.js

[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#341929

I just found out after I updated to Joomla 1.5.17 that the page pulls up fine when your on the City Network— was told it pulled up very quick… the tabs didn’t work on the page in question…

From looking at my errors they were Javascript based… I’ve been running vesion 1.2 of the Teline III package as well… I just downloaded Teline III version 4… I should be ok to manually update the Javascript file’s right?

Trey

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#341939

Take a look at the template update tool – http://update.joomlart.com/

I doubt it will sort out your server issues however and a server setup issue is not something we can really help you with.

[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#341942

phil looks like i just need to update the telline 3 folder ( save for my edits ) and then ja tabs mod and plugin…

should i manually overwrite the javascript file’s from the error log? i compared the files from the new quickstart telline 3 down load with my old version and they looked different…

trey

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#341945

You can try but backup first. You’ll still need to check your server error logs and maybe find someone who has knowledge of your server setup to help.

[treybraid Friend treybraidJoin date: May 2008Posts: 302Downloads:0Uploads:23 Thanks: 43 Thanked: 14 times in 1 posts]

#341946

i just updated the plugins and media/ js folder with the javascript file that was giving me the error… i am about to update the teline 3 folder ( except my edits )

thanks
trey

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