Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • jantunes Friend
    #162542

    Well, Iam puzzled. If when Iam in Categories with a whole article openned I click on the title of the article, I go to a page thas has the same exact URL but htat appears without any image. I’ve asked Joomlart for help on this and they say they could not see what was wrong…

    my website is at http://www.fotodigital-online.com.

    If you’re curious to see what Iam talking about do this: Choose an article in the front page and click on the title. It will take you to a page with the article. Now press the title again. If by chance you still have images oin the article, press the title again. The article images and even some on the whole page images are gone…

    ????????????????

    Anyone has any idea why this is happening?:(( I’ve checked my DB and it’s working fine. Also the link is right, but the images are gone.

    I hope someone here can explain me what is wrong, because Joomlart can not.

    Thank you

    estradatrabajo Friend
    #385559

    Hi, jantunes. I have the same problem in my http://www.3dadictos.com. I’ve discovered that I have to disable the cache to solve that problem. Now the problem is that I want to put the cache on, because I want to make my web faster… Still I don’t found a solution, maybe any expert people could help us. I think must be an explanation, a way to turn on the cache without lose the images on articles:((

    Ninja Lead Moderator
    #385723

    Hi jantunes,

    This seems to be an isolated issue of you site (its working fine on our demo), could you tell me:
    – Have you installed any suspicious extension which might cause this?
    – Have you changed some config in admin which let this happen?

    estradatrabajo Friend
    #385994

    Hi hungnd,
    I have the same problem that jantunes in my web (http://www.3dadictos.com): when I refresh a page (just in article pages; categories and front pages are ok), the thumbnails don’t work (just shows the alternative title). I think don’t have suspicious extensions and maybe I’ve changed something wrong in admin to produce that, but is really strange that only affects to refreshing article pages. Any suggestions? Thanks!

    Phill Moderator
    #385997

    What happens of you clear the com_content item in the Joomla cache?

    estradatrabajo Friend
    #385998

    Thanks for the suggestion. I’ve try it right now. But still the same problem

    estradatrabajo Friend
    #385999

    Sorry for my English, I wanted to say: “I’ve tried it, but the problem remains”

    Phill Moderator
    #386001

    Very odd

    For instance, I pick any image at random and I can only browse to it once – http://www.3dadictos.com/images/resized/images/toshiba-qosmio-f60_200_200.jpg

    The first time it is viewed it is correct.

    The second time the URL shonw for the image on your page is

    http://www.3dadictos.com/reproductores/images/resized/images/toshiba-qosmio-f60_200_200.jpg

    Notice the extra “reproductores” bit added. Something in your configuration is incorrect.Try turning off your sef component and clearing the cache that has. Also try checking all of the server settings and disabling the cache in the template manager.

    If that fails please raise a ticket including your admin information so we can take a look.

    estradatrabajo Friend
    #386074

    I’ve tried your suggestions, but the problem remains still (now not just refreshing; directly when I open an article page for first time :confused:). What a crazy site I have! I’ve sent a ticket as you suggest. Thanks for the replies!

    Phill Moderator
    #386223

    I see your ticket but you have not included logon and ftp details there. Please add those so we can take a look.

    estradatrabajo Friend
    #386226

    I filled all the questions. I’ve send it again the info about FTP in a message on the ticket. Sorry, maybe I don’t understand what info do you need exactly: I send FTP address, username and password. And my Admin Username and Password for my site. Do I have to send anything else?

    Phill Moderator
    #386229

    Maybe I am looking at the wrong ticket. Could you give me the ticket id so I can look.

    estradatrabajo Friend
    #386230

    Sure!
    #ARO-222-99432

    jantunes Friend
    #386359

    Welll, the answer seems easier than we would ever thought.

    I asked for help from JA and all they did was to move my T3 plugin down the plugin list to the very end. Suddenly all was working again. I knew I had not installed any thing strange so it had to be something simple. Now, after JA solved the question I had a new problem: some of my modules on the frontpage, even JA TABS would not work properly. What I did was to move the T3 plugin one step at a time up the list,. clean the cache and try, until I found I had my modules working perfectly. So now it is working and I’ve all my pictures back in categories.

    You can check that at http://www.fotodigital-online.com

    Any questions, I’ll be glad to answer… as long as I know them. And thanks to JA for sorting this out for me. It was puzzling.

    Jose Antunes

    jantunes Friend
    #386361

    Hi, check my answer in this forum messages. And do tell me if it works for you. We all can gain from this knowledge.

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 16 replies, has 4 voices, and was last updated by  jantunes 13 years, 7 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum