-
AuthorPosts
-
May 27, 2008 at 7:48 pm #128971
Hi There,
I have paid for my membership in order to dowload the JA Altair template. According to the template description, it should have the .PSD files so I can customize the header. However, I am not able to find the PSD files once I have unzipped the template file.Please advise.
Thanks,
JulieMenalto FriendMenalto
- Join date:
- May 2007
- Posts:
- 4736
- Downloads:
- 0
- Uploads:
- 43
- Thanks:
- 2
- Thanked:
- 531 times in 361 posts
May 28, 2008 at 3:53 pm #250889Not sure about whats in this package, and since this is an old template i am not sure if they still have the full sources for it.
May 28, 2008 at 7:07 pm #250923Is this something you can find out for me? In the product description it says the PSD files are included. If you’d like I can email you the zip file I downloaded.
If I can’t get the PSD files this template isn’t very useful to me. I need to know very quickly if I am going to be able to get the source files or if I need to find another template. My client is anxiously awaiting our go-live.
Thanks!
JulieMenalto FriendMenalto
- Join date:
- May 2007
- Posts:
- 4736
- Downloads:
- 0
- Uploads:
- 43
- Thanks:
- 2
- Thanked:
- 531 times in 361 posts
May 28, 2008 at 7:43 pm #250930I guess the PSD file you have is the same as this one i have attached here.
I have also sendt and requested the full source for this template.
May 28, 2008 at 8:29 pm #250943Thanks, your file helped. I had downloaded the narrow version; not the wide version. I was able to take your wide version and crop it to make it work.
Thanks for the quick response!
Julie
Menalto FriendMenalto
- Join date:
- May 2007
- Posts:
- 4736
- Downloads:
- 0
- Uploads:
- 43
- Thanks:
- 2
- Thanked:
- 531 times in 361 posts
May 28, 2008 at 9:31 pm #250947No problems. If they still have the PSD of it ill put it up in the forum for this template
July 20, 2008 at 10:12 pm #260979Did you ever find the psd files for the altair wide template? I just downloaded this template and can’t find mine either. The one you attached previously seems to have a slightly different green color.
Thanks so much for your help!
SandyJuly 21, 2008 at 1:45 pm #261181I just ended up modifying the one support attached in the posting on 5/28.
Good luck!
JulieJuly 21, 2008 at 10:22 pm #261272Support answered this by pointing out the Source files under the Downloads for 1.5 and 1.0 on the JA Altair download page. These were labeled 1.0 so I ignored them thinking the 1.5 files must be included with the template zip file.
I asked support to changed the title to 1.0 and 1.5 Source files.
They also mentioned that the User Guide for Altair was in the forums but I haven’t been able to locate yet.
Thanks for your post.
Sandy
-
AuthorPosts
This topic contains 9 replies, has 3 voices, and was last updated by srcase 16 years, 4 months ago.
We moved to new unified forum. Please post all new support queries in our New Forum