Viewing 9 posts - 1 through 9 (of 9 total)
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  • jfox77 Friend
    #128971

    Hi There,
    I have paid for my membership in order to dowload the JA Altair template. According to the template description, it should have the .PSD files so I can customize the header. However, I am not able to find the PSD files once I have unzipped the template file.

    Please advise.

    Thanks,
    Julie

    Menalto Friend
    #250889

    Not sure about whats in this package, and since this is an old template i am not sure if they still have the full sources for it.

    jfox77 Friend
    #250923

    Is this something you can find out for me? In the product description it says the PSD files are included. If you’d like I can email you the zip file I downloaded.

    If I can’t get the PSD files this template isn’t very useful to me. I need to know very quickly if I am going to be able to get the source files or if I need to find another template. My client is anxiously awaiting our go-live.

    Thanks!
    Julie

    Menalto Friend
    #250930

    I guess the PSD file you have is the same as this one i have attached here.
    I have also sendt and requested the full source for this template.


    1. header_wide.zip
    jfox77 Friend
    #250943

    Thanks, your file helped. I had downloaded the narrow version; not the wide version. I was able to take your wide version and crop it to make it work.

    Thanks for the quick response!

    Julie

    Menalto Friend
    #250947

    No problems. If they still have the PSD of it ill put it up in the forum for this template

    srcase Friend
    #260979

    Did you ever find the psd files for the altair wide template? I just downloaded this template and can’t find mine either. The one you attached previously seems to have a slightly different green color.

    Thanks so much for your help!
    Sandy

    jfox77 Friend
    #261181

    I just ended up modifying the one support attached in the posting on 5/28.

    Good luck!
    Julie

    srcase Friend
    #261272

    Support answered this by pointing out the Source files under the Downloads for 1.5 and 1.0 on the JA Altair download page. These were labeled 1.0 so I ignored them thinking the 1.5 files must be included with the template zip file.

    I asked support to changed the title to 1.0 and 1.5 Source files.

    They also mentioned that the User Guide for Altair was in the forums but I haven’t been able to locate yet.

    Thanks for your post.

    Sandy

Viewing 9 posts - 1 through 9 (of 9 total)

This topic contains 9 replies, has 3 voices, and was last updated by  srcase 16 years, 3 months ago.

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