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  • charles99 Friend
    #162415

    I am still wondering when you be releasing an update for this template? Its going on two months, and I can’t figure why K2 is being used as the reason for the delay? Again I don’t use this component and members should be given an option. For those who want to wait for one component thats not offered directly by Joomlart is crazy!

    Two months of my subscription has been waste and Joomla 1.7 is supposed to be released in July if they still with their schedule which will take additional time from the services I paid for. And I know I am know alone on how Joomlart handle updates and fixes…

    And please enough with we are working hard, because just like you I am trying to run a business… But thank you because you have taught me something very important never depend on an outside source like Joomlart for anything related to my business.

    So for the multi time when will Joomlart be releasing the update for the Ja Social Template?

    P.S. if you do not directly work for Joomlart please do not reply to my post… And please have somene on your staff review your own text when it comes to your post all of Joomlart components are optional…

    Arvind Chauhan Moderator
    #385154

    Charles,

    You are concerned about JA Social and do not care about JomSocial or k2 update, because you dont use it. Others do. Anyways, this argument has been lost by you over your own requirements.

    For us, its over 100 templates to think off and manage the workflow of regular or urgent upgrades for Joomla or 3rd party extensions. I am sure this again would not budge you from your stand / demand.

    What you are asking is us to bend over and leave everything aside and try to please you. JA Social has styles (not the simple css overrides like other clubs do) but HTML + CSS overrides for K2 and JomSocial. Let me try to explain whats involved :

    We release JA Social template without style for K2 & JomSocial >> this means we will have to provide extra com_content styles (which would differ from its J 1.5 counterpart) to compensate the k2 styling while trying to give the same type of Category layouts, article layouts, or blog layout. This is not just for the template but also for the plugins, of which most are optimized for K2 articles.

    Then when K2 is available we provide the J 1.5 equivalent styles to it and then do the same for JomSocial 2.x (1.6 available now). and we are not at all talking about Agora forum styling.

    You dont realize but it will involve the same work to be done multiple times over and over again, more versions to be released within short period of time with vast changes in the codes. This required update, cannot be done immediately once the 3rd party component is released as the upgrades have to be queued and based on priority they are worked upon.

    and it will keep the designer, coders, testers busy all the way.. affecting the other releases and testing too.

    If we do take shortcut and do give you JA Social template void of other styling, you would be happy but others would protest more strongly then you can imagine.

    We understand you and your requests very well and do hope that you will understand our position on this.

    For once, i have squeezed in JA Social template (without K2 / JomSocial) but with Com_content for May release. As in the end, its the member satisfaction and happiness that we really work for.

    The above is not directed at you and please dont take it personally. We have got many members asking for the same and we hate to say No, but we got our own genuine reason for the same. JA Social is a big template involving multiple extensions and components and frequent updates delays the other work at hand.

    Warm regards,

    Arvind

    Phill Moderator
    #385157

    Just to add to Arvind’s comments JA have been working very hard on getting everything updated to J1.6. Joomlart were the first of all the major template clubs to get their catalogue of extensions available and are way ahead of many of the others when it comes to templates. One I could mention has so far only released 6 of their back catalogue of templates and is still to update a number of their key extensions. It is simply because it is a huge amount of work. In all essence it is a complete rebuild of the template requiring a lot of work by a number of people.

    JA have done a very good job in making so many templates available in such a short period of time and are currently unmatched in the market.

    As for your business it is rarely a good idea to base sales on a product that you cannot guarentee a delivery date for (mind you, Apple seem to be doing a good job of that with their iPad 2;)). Joomla 1.5 is a mature product that will be supported for a long time to come. While customers may be keen to go for the new shiney toy there really is still a lot of work to go before I would consider it mature. I believe that at this current time a lot of those wanting to make the jump to J1.6 would be far better served to stick with J1.5.

    I wish you luck with your products and be sure to show them off here when they are complete.

    charles99 Friend
    #385186

    Everyone on Joomlart has there own reasons for being a member of Joomlart, so why should I worry about them? They didn’t pay my subscription fee I did! And Joomla 1.6 is something everyone knew was coming out. And I find it funny for anyone on Joomlart to tell me I shouldn’t build my site around a component I have no control of, guess what this is what Joomlart has done and now has everyone that downloaded this template waiting, not a day or two but months. This service here is not free, and you are not doing me a favor. I paid you a fee, a fee to get access to the templates you list and for all updates in a reasonable manner. And if you need to hire more developers in order to get a product ready for your paying customers do it and stop asking everyone to be patience while they lose money!

    Again we are not talking about a week or two weeks here. Its been more than two months!

    And I have Jomsocial 2.2 and K2, but I knew from day one K2 would be a problem with Joomla 1.6 about to come out. And if you took the time to look at the developer past you would have notice that Joomlaworks has a history of taking his time to release updates. This is what I call planning ahead… It is Joomlart that added a component to their template that they didn’t have any control! So stop with the complaining and trying to turn people in these forums into the bad guy, because they call you on late templates or remind you, this service you provide is not free… And reasonable means that!

    And Arvind you are good: “member satisfaction and happiness that we really work for?” I haven’t been satisfaction or happiness since I joined Joomlart. And now you want to make everyone wait another month, wow… Man I wish I was a fly on the wall when everyone with this template gets to the word May? I hope you intend to give everyone 3 months of extended service for waiting. i think that would make a few of the people you are concern about very happy!

    And Warm Regards Back…

    Phill Moderator
    #385218

    Excuse me but where do JA promise that their templates will all be available instantly or at all for new versions of Joomla? They promise to keep their templates up to date for the line of Joomla they were created for, in this case Joomla 1.5. Nobody could ever predict how a software package such as Joomla will evolve so to make such a promise would be complete insanity.

    What Joomlart have done is make as many templates as they can available quickly. I really cannot see your problem here. JA and Arvind in particular are doing the best they can to give their members as much as they can and have done more that any other Joomla template club out there as far as I can see. The Joomla 1.5 version is very good and I see no reason why you cannot use that.

    JA could given infinate resources get every template done very quickly but you have to appreciate that it could never happen. Even if money were no object finding good staff and then training them on new systems takes time. In addition it was not possible to work on the templates to any great extent until the stable release of Joomla 1.6 was available as many things were changed in the stable release. I for one am very impressed by exactly how much the developers have managed in such a short period of time

    charles99 Friend
    #385232

    Would you please stop trying to tell me what Joomlart is doing and how hard they are working! Stop the non-sense because I know if I don’t pay my subscription fee before my time expires, guess what I won’t get access, and 3 months to wait for a template update is crazy and theres no other way to dress it up! Now if this service was free I would not be posting anything online. But hey it’s not! And lets not play the update game or Joomlart is better than the other template makers out there. Because as soon as you started writing that you lost me and many others that have posted complaints after complaints in the forum… And again if you do not directly work for Joomlart please save your post! You are just wasting your time talking about a situation you are not apart of.

    Again, there you go with the bad guy theme and why no one should demand the service that they pay for… When it comes to a lack of service you could always hide behind “we are working as hard as we can”… And I am not saying they are not working hard but it doesn’t change the fact that I have been forced to wait more than 2 months, now I am being told you are going to throw another 30 days on the table and I should be happy… No let me get this right “You don’t see a problem” …. Hey Phil was you surfing when you wrote your last post? Do me a favor stay out of the water, please!

    Consider this thread closed for me….I have already changed my template and don’t intend to waste another second read non-sense…

    Phill Moderator
    #385248

    Obviously you are never going to be happy nor are you willing to listen so there is little point in continuing this thread. The situation has been stated, JA are trying to make ass many customers happy as they possibly can.

    Please refrain from the personnal insults. I’ve tried to help you not just in this thread but in plenty of your other threads while you work with your 1260+ downloads and franky you are a little out of order.

    charles99 Friend
    #385297

    Phil, get over it, let it go! There is no need for you to post another word! Because you are repeating the same thing that you always post, Joomlart is working hard so give them a break! It always them… Its like this old broken song, just take a look at your posts.

    And who gave you permission to post my downloads, on this forum? Do you work directly with Joomlart? And why would you post anyone’s downloads in a forum? But its not personal?

    So let’s me use your numbers 1260 downloads, out of all those downloads we was only able to use one template! One! Conflict after Conflict, plug-ins and components stopped working with Joomlart T3 framework. After every update another component stop working. And its not about Joomlart components but the other components & plug-ins we purchased before we joined Joomlart. Even Gavick templates stopped working and they use Joomlart T3 framework. And I am tied of losing money or just being limited to just Joomlart products.

    Do you ever really read the posts or do you jump in and make comments when people have a problem and need a answer that focuses on poor service or a delay in releasing a template on time. And do you have a pre-written post that says the same thing, over and over. Most of your posts are the same, but guess what Joomlart is not the only one working hard, but everyone that pays to join Joomlart. Everyone on here is looking for the right template for their website and if this service was free no would be able to complain or demand anything, but its not! And I am going to say this again because this is what you missed: asking me or anyone to wait a week or two is one thing but asking anyone to wait 3 month is crazy!

    I am going to repeat this one more time if you don’t know the situation that a member is going through please don’t post. Because your two cents, is just that, two cents…

    And for the record be very careful, in posting other members download information in a forum again! I know why you did it and _ss_ o_ e come to mind. But it still doesn’t change the facts that the people that have built their website around this template will have to wait another month! And that help you gave, came from the conflicts Joomlart Templates generated so your post proves my point! Out of all the templates we tried or tested we was only able to get one to work!

    I am closing this thread…

    Phill Moderator
    #385301

    Actually, everyone can see how many downloads you have. I have asked you to refrain from the insults yout you continue to do so, there really is no need. I have been very polite so far but my patients is wearing thin.

Viewing 9 posts - 1 through 9 (of 9 total)

This topic contains 9 replies, has 3 voices, and was last updated by  Phill 13 years, 8 months ago.

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