White screen after loading preset

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hvdmeer Friend

hvdmeer

July 20, 2016 at 8:44 am #951689

Hi. I just installed a fresh Joomla 3.6 with Dutch language in a subdomain. The only thing I did was import almost all articles, categories and image via J2XML.
After this I installed Simpli, I loaded the red preset. I could see the change in the preview but when I looked at my frontpage there was only a white screen. I’m using PHP 5.6.15 on this site and this is the source code of my white frontpage:

<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="nl-nl" lang="nl-nl" dir="ltr">
<head>
    <!-- Custom code -->
        <!-- // Custom code -->
    <!-- META FOR IOS & HANDHELD -->
    <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"/>
    <style type="text/stylesheet">
        @-webkit-viewport   { width: device-width; }
        @-moz-viewport      { width: device-width; }
        @-ms-viewport       { width: device-width; }
        @-o-viewport        { width: device-width; }
        @viewport           { width: device-width; }
    </style>
    <script type="text/javascript">
        //<![CDATA[
        if (navigator.userAgent.match(/IEMobile\/10\.0/)) {
            var msViewportStyle = document.createElement("style");
            msViewportStyle.appendChild(
                document.createTextNode("@-ms-viewport{width:auto!important}")
            );
            document.getElementsByTagName("head")[0].appendChild(msViewportStyle);
        }
        //]]>
    &lt;/script&gt;

    <meta name="HandheldFriendly" content="true"/>
    <meta name="apple-mobile-web-app-capable" content="YES"/>
    <!-- //META FOR IOS & HANDHELD -->
    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
        <base href="http://nieuw.loopgroep-arnhemia.nl/" />
    <meta http-equiv="content-type" content="text/html; charset=utf-8" />
    <meta name="generator" content="Joomla! - Open Source Content Management" />
    <title>Home</title>
    <link href="/index.php?format=feed&amp;type=rss" rel="alternate" type="application/rss+xml" title="RSS 2.0" />
    <link href="/index.php?format=feed&amp;type=atom" rel="alternate" type="application/atom+xml" title="Atom 1.0" />
    <link href="/templates/ja_simpli/favicon.ico" rel="shortcut icon" type="image/vnd.microsoft.icon" />
    <link rel="stylesheet" href="/templates/system/css/system.css" type="text/css" />
    <link rel="stylesheet" href="/templates/ja_simpli/css/template.css" type="text/css" />
    <script src="/media/jui/js/jquery.min.js" type="text/javascript">&lt;/script&gt;
    <script src="/media/jui/js/jquery-noconflict.js" type="text/javascript">&lt;/script&gt;
    <script src="/media/jui/js/jquery-migrate.min.js" type="text/javascript">&lt;/script&gt;
    <script src="/media/system/js/caption.js" type="text/javascript">&lt;/script&gt;
    <script src="/media/jui/js/bootstrap.min.js" type="text/javascript">&lt;/script&gt;
    <script src="/templates/ja_simpli/js/template.js" type="text/javascript">&lt;/script&gt;
    <script type="text/javascript">
jQuery(window).on('load',  function() {
                new JCaption('img.caption');
            });
    &lt;/script&gt;

    <!--[if lt IE 9]>
        <script src="/media/jui/js/html5.js">&lt;/script&gt;
    <![endif]-->
    <!-- Custom color style -->
    <link href="https://fonts.googleapis.com/css?family=PT+Serif:400,700,700italic,400itali" rel="stylesheet" type="text/css" >
<link href="https://fonts.googleapis.com/css?family=PT+Sans:400,400italic,700,700italic" rel="stylesheet" type="text/css" >
<link id="custom-style-css" href="/media/ja_simpli/css/custom-styles/11.css" rel="stylesheet" type="text/css" >
    <!-- Custom code -->
        <!-- // Custom code -->
</head>
<body class="page-featured ">
    <!-- Custom code -->
        <!-- // Custom code -->
<div class="main">
</div>
<!-- FOOTER -->
<!-- // FOOTER -->
<!-- Custom code -->
<!-- // Custom code -->
</body>
</html>

pavit Moderator

pavit

July 20, 2016 at 3:13 pm #951818

Could you share here a link to your admin page and also a temp super user account for it ?

You can flag answer as private reply

hvdmeer Friend

hvdmeer

July 20, 2016 at 4:40 pm #951834

This reply has been marked as private.

pavit Moderator

pavit

July 20, 2016 at 4:59 pm #951838

It is loading correctly now , please verify it

hvdmeer Friend

hvdmeer

July 20, 2016 at 6:54 pm #951871

It’s loading the template, but when I load a preset it shows the new colors in the preview but not on the frontpage.
I’ve been trying a few times to see if it’s cache (although this is not active at this moment). And then I got this error on the frontpage, and all I tried was loading a different preset a few times.

1064
YOU HAVE AN ERROR IN YOUR SQL SYNTAX; CHECK THE MANUAL THAT CORRESPONDS TO YOUR MYSQL SERVER VERSION FOR THE RIGHT SYNTAX TO USE NEAR '' AT LINE 3 SQL=UPDATE #__TEMPLATE_STYLES SET PARAMS = '{\"TPLHELPER\":\"\",\"STYLEBGCOLOR\":\"#FFFFFF\",\"STYLETEXTCOLOR\":\"#101010\",\"STYLELINKCOLOR\":\"#3498DB\",\"STYLELINKHOVERCOLOR\":\"#303030\",\"STYLEGOOGLEFONTS\":\"PT+SERIF:400,700,700ITALIC,400ITALI\\R\\NPT+SANS:400,400ITALIC,700,700ITALIC\",\"STYLEBODYFONT\":\"PT SANS\",\"STYLEBODYFONTSIZE\":\"16PX\",\"STYLEBODYFONTWEIGHT\":\"400\",\"STYLELINEHEIGHT\":\"1.4\",\"STYLEHEADINGFONT\":\"PT SERIF\",\"STYLELOGOIMAGE\":\"\",\"STYLELOGOWIDTH\":\"205PX\",\"STYLELOGOHEIGHT\":\"52PX\",\"STYLEHEADERBGCOLOR\":\"#1E8549\",\"STYLEHEADERBORDERCOLOR\":\"#268C51\",\"STYLEHEADERTEXTCOLOR\":\"#FFFFFF\",\"STYLEHEADERLINKCOLOR\":\"#FFFFFF\",\"STYLEHEADERLINKHOVERCOLOR\":\"#FFFFFF\",\"STYLEMENUBGCOLOR\":\"#1A7540\",\"STYLEMENUBORDERCOLOR\":\"#EEEEEE\",\"STYLEMENUCOLOR\":\"#87D4A8\",\"STYLEMENUHOVERCOLOR\":\"#FFFFFF\",\"STYLEMENUACTIVECOLOR\":\"#FFFFFF\",\"STYLEMENUBORDERHOVERCOLOR\":\"#1A7540\",\"STYLESUBNAVBGCOLOR\":\"#FFFFFF\",\"STYLESUBNAVTEXTCOLOR\":\"#303030\",\"STYLESUBNAVHOVERBGCOLOR\":\"#303030\",\"STYLESUBNAVHOVERCOLOR\":\"#FFFFFF\",\"STYLECOLLAPSEMENUCOLOR\":\"#303030\",\"STYLECOLLAPSEMENUHOVERCOLOR\":\"#303030\",\"STYLECOLLAPSEACTIVECOLOR\":\"#004597\",\"STYLESEARCHBGCOLOR\":\"#155E34\",\"STYLESEARCHTEXTCOLOR\":\"#FFFFFF\",\"STYLEFOOTERBGCOLOR\":\"#FFFFFF\",\"STYLEFOOTERBORDERCOLOR\":\"#E0E0E0\",\"STYLEFOOTERTEXTCOLOR\":\"#909090\",\"STYLEFOOTERLINKCOLOR\":\"#3498DB\",\"STYLEFOOTERLINKHOVERCOLOR\":\"#303030\",\"STYLEFOOTERMENUCOLOR\":\"#303030\",\"STYLEFOOTERMENUHOVERCOLOR\":\"#303030\",\"STYLEMODULECOLOR_1\":\"#303030\",\"STYLEMODULEBG_1\":\"#FFFFFF\",\"STYLEMODULEMODULES_1\":\"\",\"STYLEMODULECOLOR_2\":\"#303030\",\"STYLEMODULEBG_2\":\"#FFFFFF\",\"STYLEMODULEMODULES_2\":\"\",\"STYLEMODULECOLOR_3\":\"#303030\",\"STYLEMODULEBG_3\":\"#FFFFFF\",\"STYLEMODULEMODULES_3\":\"\",\"LAYOUTCONTAINER\":\"1\",\"LAYOUTENABLE_HEADER\":\"1\",\"LAYOUTCONTAINER_HEADER\":\"\",\"LAYOUTBACKGROUND_HEADER\":\"\",\"LAYOUTSTICKY_HEADER\":\"1\",\"LAYOUTWIDTH_HEADER_LEFT\":\"4\",\"LAYOUTENABLE_HEADER_RIGHT\":\"1\",\"LAYOUTPOS_HEADER_RIGHT\":\"BANNER-TOP\",\"LAYOUTWIDTH_HEADER_RIGHT\":\"\",\"EXTRACLASS_HEADER_RIGHT\":\"\",\"LAYOUTENABLE_NAV\":\"1\",\"LAYOUTCONTAINER_NAV\":\"\",\"LAYOUTBACKGROUND_NAV\":\"\",\"LAYOUTSTICKY_NAV\":\"1\",\"LAYOUTPOS_NAV_LEFT\":\"POSITION-1\",\"LAYOUTWIDTH_NAV_LEFT\":\"8\",\"LAYOUTENABLE_NAV_RIGHT\":\"0\",\"LAYOUTPOS_NAV_RIGHT\":\"POSITION-0\",\"LAYOUTWIDTH_NAV_RIGHT\":\"\",\"LAYOUTENABLE_TOP_1\":\"0\",\"LAYOUTNAME_TOP_1\":\"TOP-1\",\"LAYOUTPOS_TOP_1\":\"TOP-1\",\"LAYOUTWIDTH_TOP_1\":\"\",\"LAYOUTCLASS_TOP_1\":[\"BG-IMAGE\",\"NO-REPEAT\",\"COVER\"],\"LAYOUTTITLE_TOP_1\":\"\",\"LAYOUTDESC_TOP_1\":\"\",\"LAYOUTCONTAINER_TOP_1\":\"\",\"LAYOUTBACKGROUND_TOP_1\":\"\",\"LAYOUTENABLE_TOP_2\":\"0\",\"LAYOUTNAME_TOP_2\":\"TOP-2\",\"LAYOUTPOS_TOP_2\":\"TOP-2\",\"LAYOUTWIDTH_TOP_2\":\"\",\"LAYOUTCLASS_TOP_2\":[\"GREY-BG\"],\"LAYOUTTITLE_TOP_2\":\"\",\"LAYOUTDESC_TOP_2\":\"\",\"LAYOUTCONTAINER_CONTENT\":\"\",\"LAYOUTBACKGROUND_TOP_2\":\"\",\"LAYOUTENABLE_TOP_3\":\"0\",\"LAYOUTNAME_TOP_3\":\"TOP-3\",\"LAYOUTPOS_TOP_3\":\"TOP-3\",\"LAYOUTWIDTH_TOP_3\":\"\",\"LAYOUTTITLE_TOP_3\":\"\",\"LAYOUTDESC_TOP_3\":\"\",\"LAYOUTCONTAINER_TOP_3\":\"\",\"LAYOUTBACKGROUND_TOP_3\":\"\",\"LAYOUTENABLE_TOP_4\":\"0\",\"LAYOUTNAME_TOP_4\":\"\",\"LAYOUTPOS_TOP_4\":\"TOP-4\",\"LAYOUTWIDTH_TOP_4\":\"\",\"LAYOUTTITLE_TOP_4\":\"\",\"LAYOUTDESC_TOP_4\":\"\",\"LAYOUTCONTAINER_TOP_4\":\"\",\"LAYOUTBACKGROUND_TOP_4\":\"\",\"LAYOUTENABLE_CONTENT\":\"1\",\"LAYOUTPOSITION_CONTENT\":\"LEFT\",\"LAYOUTBACKGROUND_CONTENT\":\"\",\"LAYOUTENABLE_COL_1\":\"1\",\"LAYOUTPOS_COL_1\":\"POSITION-7\",\"LAYOUTWIDTH_COL_1\":\"3\",\"LAYOUTENABLE_COL_2\":\"1\",\"LAYOUTPOS_COL_2\":\"POSITION-5\",\"LAYOUTWIDTH_COL_2\":\"3\",\"LAYOUTENABLE_BOT_1\":\"1\",\"LAYOUTNAME_BOT_1\":\"BOTSL-1\",\"LAYOUTPOS_BOT_1\":\"BOT-1\",\"LAYOUTWIDTH_BOT_1\":\"\",\"LAYOUTTITLE_BOT_1\":\"\",\"LAYOUTDESC_BOT_1\":\"\",\"LAYOUTCONTAINER_BOT_1\":\"\",\"LAYOUTBACKGROUND_BOT_1\":\"\",\"LAYOUTENABLE_BOT_2\":\"0\",\"LAYOUTNAME_BOT_2\":\"BOT-2\",\"LAYOUTPOS_BOT_2\":\"BOT-2\",\"LAYOUTWIDTH_BOT_2\":\"\",\"LAYOUTCLASS_BOT_2\":[\"GREY-BG\"],\"LAYOUTTITLE_BOT_2\":\"\",\"LAYOUTDESC_BOT_2\":\"\",\"LAYOUTCONTAINER_BOT_2\":\"\",\"LAYOUTBACKGROUND_BOT_2\":\"\",\"LAYOUTENABLE_BOT_3\":\"0\",\"LAYOUTNAME_BOT_3\":\"BOT-3\",\"LAYOUTPOS_BOT_3\":\"BOT-3\",\"LAYOUTWIDTH_BOT_3\":\"\",\"LAYOUTCLASS_BOT_3\":[\"BLUE-BG\"],\"LAYOUTTITLE_BOT_3\":\"\",\"LAYOUTDESC_BOT_3\":\"\",\"LAYOUTCONTAINER_BOT_3\":\"\",\"LAYOUTBACKGROUND_BOT_3\":\"\",\"LAYOUTENABLE_BOT_4\":\"0\",\"LAYOUTNAME_BOT_4\":\"\",\"LAYOUTPOS_BOT_4\":\"BOT-3\",\"LAYOUTWIDTH_BOT_4\":\"\",\"LAYOUTTITLE_BOT_4\":\"\",\"LAYOUTDESC_BOT_4\":\"\",\"LAYOUTCONTAINER_BOT_4\":\"\",\"LAYOUTBACKGROUND_BOT_4\":\"\",\"LAYOUTENABLE_FOOTER\":\"1\",\"LAYOUTPOS_FOOTER\":\"FOOTER\",\"LAYOUTWIDTH_FOOTER\":\"\",\"LAYOUTCONTAINER_FOOTER\":\"\",\"LAYOUTBACKGROUND_FOOTER\":\"\",\"ADVANCEDSITEENABLE\":\"0\",\"ADVANCEDSITENAME\":\"USE-DEFAULT\",\"ADVANCEDSITESLOGAN\":\"USE-DEFAULT\",\"ADVANCEDCODEENABLE\":\"0\",\"ADVANCEDCODEAFTERHEAD\":\"\",\"ADVANCEDCODEBEFOREHEAD\":\"\",\"ADVANCEDCODEBEFOREBODY\":\"\",\"ADVANCEDCODEAFTERBODY\":\"\",\"BASEURL\":\"\\/\"}' WHERE ID=

Er is een fout opgetreden tijdens het verwerken van uw verzoek.

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pavit Moderator

pavit

July 21, 2016 at 5:20 am #951955

1064 error has nothing to do with the template but it is related to your migration process, anyway i cleaned your cache and loaded again a preset and front end works fine , regarding presets customizations i tested a fresh new quickstart installation and it worked as should , my newly created preset is correctly applied to the front end.

At this point i can only say that something was wrong in your migration.

You can install a ja simpli quickstart and test it yourself to verify

Best regards

hvdmeer Friend

hvdmeer

July 21, 2016 at 10:04 am #952011

Strangely enough now the frontpage is visible again. But I still can’t load any preset, in the backend template editor you can see the new loaded template active and on the frontpage it’s still a different one.
Pavit, you said you cleared cache, but I don’t use any caching so far. What cache did you clean?

Attachments:

pavit Moderator

pavit

July 21, 2016 at 3:12 pm #952079

hvdmeer wrote:

Strangely enough now the frontpage is visible again. But I still can’t load any preset,

As i said above i’m not able to replicate your issue on a fresh quickstart installation on my local , we are sorry but we cannot investigate what was wrong with your migration.

Regards

hvdmeer Friend

hvdmeer

July 22, 2016 at 5:48 pm #952441

So I found this a strange situation. I really did think the copying of content couldn’t have anything to do with a template. So I deleted the install, downloaded a new fresh Joomla 3.6 zipfile on a different computer and also downloaded a new fresh simpi-template.

I installed Joomla
I made 1 article with a few words
I made a new menu item (single article) and linked the article
I installed simpli and made it default for all pages
I put the main menu in position-1
I refreshed the frontpage and everything was OK
I loaded the red preset in the template and saved
The preview window went white
I refreshed the frontpage and it was also white

So, instead of taking/testing the quickinstall, could you please also check just the template zip file?

Since I’ve been on this host I never had a problem and the owner is also Joomla minded, so because of never having troubles so far I find it strange simpli is the only template/extension so far that won’t work.

jaydot Friend

jaydot

August 3, 2016 at 2:44 pm #956554

Hi HvdMeer,

I’m by no means an expert, but… you do realise that every time you load another preset, you have to switch on the positions you want to use in the "layout configuration" tab?

Cheers, j.

hvdmeer Friend

hvdmeer

August 7, 2016 at 2:47 pm #957606

Just a follow up from me.
Because of the fact I can’t use the quickstart due to reasons and I have the same problems locally and online (so different environments) with the template zip-file I searched (and found) another template.

tervoert Friend

tervoert

August 8, 2016 at 12:39 am #957672

Hi,

I have an almost white page too. (After a fresh install of joomla 3.6.2.) See attached image. But maybe I am doing something wrong. Could be.

If I also include a ‘content’ part and make a simple page, it shows that page. The header is however still white. There appears to be some link in it to the site itself. But I can’t see, as it is all white.
Now if I look at the html of the page, there appears to be an error in it. You can see this by using e.g. the firefox browser. See attached image. The code in red is incorrect:
There is a stray end tag: </jdoc:include>
There is a or some other closing item missing before the if I am correct.

Maybe this info helps.

Attachments:

tervoert Friend

tervoert

August 8, 2016 at 12:45 am #957676

tervoert wrote:

Hi,

I have an almost white page too. (After a fresh install of joomla 3.6.2.) See attached image. But maybe I am doing something wrong. Could be.

Maybe this info helps.

There is a closing ‘div’ or some other closing item missing before ‘header’, if I am correct

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This topic contains 12 replies, has 3 voices, and was last updated by tervoert 8 years, 3 months ago.

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White screen after loading preset

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