White screen while offline or previewing as admin - JoomlArt

Forums Public Forums Purity III White screen while offline or previewing as admin

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
lorvar Friend

lorvar
Join date:
July 2011
Posts:
5
Downloads:
4
Uploads:
0

Thanks:

2

July 4, 2014 at 4:20 pm #199418

I’m trying to use this template but I’m having issues. Sometimes I can edit my modules and refresh and see the cahnges other time I get a white screen as others have reported and a error 500 on one of them.

I’m getting this issue

Fatal error: Call to undefined method UsersHelper::getTwoFactorMethods() in /home/blosso17/public_html/fiattech.com/templates/purity_iii/offline.php on line 18

Joomla 2.5.22

Thank you

Pankaj Sharma Moderator

Pankaj Sharma
Join date:
February 2015
Posts:
24589
Downloads:
144
Uploads:
202

Thanks:

127

Thanked:

4196 times in 4019 posts

July 5, 2014 at 3:25 am #541221

<blockquote>Joomla 2.5.22</blockquote>

HI PurityIII only support joomla3.x .Its not compatible with joomla2.5.x
Please install the template on Joomla3.x or download a fresh quickstart and install it .
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 2 replies, has 2 voices, and was last updated by Pankaj Sharma 10 years, 3 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum