Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • Antoine BALAVOINE Friend
    #204262

    Hello,

    We have problem with this module.

    On home page, only “Tous” (french translation for “All”) category is sliding (module 127 – portfolio)

    On http://www.lesdeuxoursons.com/index.php/fr/accueil/portfolio-vente.html (module 130 – portfolio-vente), none is sliding.

    How to make all categories including “All” slide ?

    Thanks.

    Antoine from Ex Calibra

    Saguaros Moderator
    #561496

    Hi Antoine,

    I’d like to check the configuration & version of this module but I couldn’t access backend of your site: http://prntscr.com/6cg36i

    Antoine BALAVOINE Friend
    #561566

    Hello Saguaros,
    Here are the links that work for us :
    http://www.lesdeuxoursons.com/administrator/index.php?option=com_modules&view=module&layout=edit&id=130
    http://www.lesdeuxoursons.com/administrator/index.php?option=com_modules&view=module&layout=edit&id=127
    Do you have problem to acces /administrator ? Or to access module administration ?
    The module version is 2.7.1.
    Thanks for helping us

    Saguaros Moderator
    #561692

    Yes, I meant that I had problem with accessing administrator of your site. I’m noticed with above error.

    Antoine BALAVOINE Friend
    #561728

    The modules were locked.
    Now, I think you can access.
    Can you try again ?

    If it fails, how can I send in PM you the admin password ?

    Saguaros Moderator
    #561838

    I still can’t access 🙁

    You can click my profile name > Private messages:


    1. privatemsg
    Antoine BALAVOINE Friend
    #562410

    Hello Saguaros,
    I sent you my login and password for administration…
    Did you receive them ?

    Saguaros Moderator
    #562570

    Hi Antoine,

    As I can see that in this page: http://www.lesdeuxoursons.com/index.php/fr/accueil/portfolio-vente.html

    The slider still works properly – I mean that when clicking the left/right arrows, the images slide normally

    Antoine BALAVOINE Friend
    #562691

    Hello Saguaros,

    But on home page, http://www.lesdeuxoursons.com/index.php/fr, module 127 does not work as expected, articles do not slide in “Tradition”, “Smoking”, “Prestige”, “Classique” and “Focus” categories. Articles slide only on “Tous” (All).

    Can you help about this ?:((

    Saguaros Moderator
    #562757

    Could you PM me admin account of your site? I will check how you configure this module and will replicate at my end.

    I tried to log into backend of your site with provided info in this thread but it throws error: http://prntscr.com/6fr52e

    Antoine BALAVOINE Friend
    #564422

    No help ?

    I sent you 2 times my admin access…
    😮

    Saguaros Moderator
    #564606

    I’m looking at this issue, could you also PM me ftp account of your site? I will investigate further in code

    Antoine BALAVOINE Friend
    #564836

    Hello Saguaros,

    I sent you the ftp access.

    Thanks to help us !!!

    Saguaros Moderator
    #565176

    Hi

    Could you please take a backup of your site and update the latest version for this JA Content Slider?

Viewing 14 posts - 1 through 14 (of 14 total)

This topic contains 14 replies, has 2 voices, and was last updated by  Saguaros 9 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum