Joomla Templates Club 406,261 posts

[snvital Friend snvitalJoin date: July 2011Posts: 27Downloads:0Uploads:0]

#177643

Ill start off by saying i have been more than patient with attempting to wait for my issue to be resolved.. Yet support for this site has yet to resolve or attempt to fix my issue with a template i have purchase not working… On top of that…….you guys attempt to hack my site three times with your message related to turk army……”XXXXXXXXXXXX” There is one thing to not answer my question for something i purchase but to attempt to hack my site on top of it……….i will look into getting my money back with the credit card company….just wanted to say for someone that was patient waiting 2 weeks with no answer and 3 attempts to hack my site when providing ftp info……..i am not only upset but disappointed.

MOD NOTE :

Do not use offensive language. Hacking a user site is not our specialty nor our mandate.

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#455864

While i sympathize for your site being hacked. But blaming that on JA is baseless and not in good faith. If you are using this tactic for getting refund then my friend its pretty cheap.

You should google the msg on your hacked site to see who has hacked you.

Watch the words and be polite, we would be glad to help with your issues. Carry on the offensive language, i shall have to put you to moderation.

Arvind

1 user says Thank You to Arvind Chauhan for this useful post

1. TomC

[snvital Friend snvitalJoin date: July 2011Posts: 27Downloads:0Uploads:0]

#455931

The issue was resolved please excuse my frustration. … i was more concerned with the fact in the timing of my site being hacked… again please excuse me

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#455934

<em>@snvital 323466 wrote:</em><blockquote>The issue was resolved please excuse my frustration. … i was more concerned with the fact in the timing of my site being hacked… again please excuse me</blockquote>

Always best to stop, breathe and think things through prior to shooting from the hip. As you discovered, many times the root issue and/or solution is discovered as/in something one did not initially think of or suspect. Lashing out in anger/frustration – rather than constructively and considerately asking questions and engaging in constructive discussion – rarely (if ever) reaps the desired result or a cooperative relationship.

Just some food for thought for the future.

😎

1 user says Thank You to TomC for this useful post

1. Arvind Chauhan

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