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arjenzuidgeest Friend
arjenzuidgeest
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January 10, 2016 at 5:45 pm #842928I still got the problem when I try to update my website. I go to the service manager:
I definitely got the right username and password, please help.
Ninja Lead ModeratorNinja Lead
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January 11, 2016 at 3:45 am #843640@arjenzuidgeest: I logged in the backend of your site and I used my account (Joomlart account) login info for JAEM component and tested the upgrade Content – JA Disqus Debate Echo plugin and it’s working fine, please see the screenshot.
Besides that, you can click here to reset your password and try to check it from JAEM again, let me know if it helps
Walter Doljar FriendWalter Doljar
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February 2, 2016 at 2:28 pm #874386Same problem on this website
http://pbwp9.w4yserver.at/index.php/de/
:When trying to edit JoomlartService – does not accept username and password:
"Wrong username and password. Login failed! Please try again."When trying to check extensions for update:
"Please update the service setting or contact with service provider."Have changed my password 3 times – no effect. Cannot connect with my username/password.
Thanks
Ninja Lead ModeratorNinja Lead
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April 11, 2016 at 12:24 pm #912351Are you saying that we need to buy "https://www.joomlart.com/pricing/" an account before we can use this free JoomlArt Updates script?
"and provide account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter your account into)"
Where is this form at? On my server or yours?
Ninja Lead ModeratorNinja Lead
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April 12, 2016 at 1:13 am #912597@johnkelly1900: If you use our free extensions, you don’t need to do this way and you can download directly them from download page here and install them on your site
With JA Extensions Component(JAEM), you will need to provide your JoomlArt account in settings of JAEM as mentioned in this guide to update new version for commercial product.
arjenzuidgeest Friendarjenzuidgeest
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May 3, 2016 at 10:07 pm #926205This reply has been marked as private.Ninja Lead ModeratorNinja Lead
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May 4, 2016 at 3:47 am #926310This reply has been marked as private.June 27, 2016 at 6:09 am #944451Hello,
I’m also receiving message "Wrong username and password. Login failed! Please try again" when I try to enter my login and password in Service Manager.
Regards,
ArturNinja Lead ModeratorNinja Lead
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June 27, 2016 at 7:36 am #944476Hi Artur,
Try to reset the password without special character. Hope it helps
Regards
August 5, 2016 at 8:11 pm #957341same problem:
Response from JoomlArt Updater Service: Wrong username and password. Login failed! Please try again
# working now
1 user says Thank You to moosman for this useful post
February 23, 2017 at 8:39 am #1013040Acabo de tener el mismo problema. Ayuda por favor
Henry Kingman FriendHenry Kingman
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May 19, 2017 at 8:04 pm #1035490Same problem here. I renewed my subscription, added domain via a forum post, and still doesn’t work.
Saguaros ModeratorSaguaros
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May 22, 2017 at 2:43 am #1035830Hi Henry,
Could you create a new topic and share me the credentials of your site so I will take a look?
July 4, 2017 at 8:43 am #1045953Same problem Response from JoomlArt Updater Service: Wrong username and password. Login failed! Please try again I hav an active JATC Standard Membership and domain is registered. Didn’t change anything, except recent update to Joomla 3.7.2
OK, problem solved. Username has been overwritten by something else, password was still unchanged. No idea how this was overwritten…
- This reply was modified 7 years, 4 months ago by heppiedad.
AuthorPostsThis topic contains 39 replies, has 23 voices, and was last updated by Saguaros 6 years, 11 months ago.
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