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[davesharpe Friend davesharpeJoin date: October 2011Posts: 11Downloads:10Uploads:1 Thanks: 4]

#170736

Hello,

I’m having a small issue with two sites I run on Joomla 1.7.3 using the JA Business template.
The issue is with the contact forms – when the email form is filled in and the send button is pressed the following message is displayed:-
“You must provide at least one recipient email address” i have a valid email address entered in the global settings, the contact component and the email component (aicontactsafe) and nothing seems to clear the error message. The receipt of the email sometimes works and sometimes fails but is always logged in the backend. This causes me an issue as it is sometimes a week or more before I can check the backend.
I’ve scanned through all manner of forums for a fix but no answers appear definative. There was some suggestion that the template may replace core files so i thought i’d asks the question here.
Sites affected here and here.

Thanks

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#424816

Hi,

This is very strange cause i tried to reproduce that on my localhost but i couldn’t so can you please let me know more about your installation? (or you could give me access to your site admin panel and check on my own).

Regards

[tfosnom Friend tfosnomJoin date: October 2010Posts: 742Downloads:0Uploads:31 Thanks: 145 Thanked: 200 times in 94 posts]

#424844

Hi Dave
I am not familiar with aicontactsafe but looking for that particular error message in Google sent me to this post in the joomla.org forums http://forum.joomla.org/viewtopic.php?p=2635936 maybe you’ve already seen this and it’s related threads maybe not
Cheers Shane

1 user says Thank You to tfosnom for this useful post

1. davesharpe

[davesharpe Friend davesharpeJoin date: October 2011Posts: 11Downloads:10Uploads:1 Thanks: 4]

#424904

Thanks i’ve read most of them, no solutions though!

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#424924

Hi,

I couldn’t help you on that, did you try contacting the developer of the component ?

Regards

[davesharpe Friend davesharpeJoin date: October 2011Posts: 11Downloads:10Uploads:1 Thanks: 4]

#424931

Hmm Ok thanks for having a go – I’m sure its not the component from what I’ve read elsewhere its a php problem I think, I don’t know enough about it the start messing with that. I had no problems with this component on J1.5 and in localhost environment.

[davesharpe Friend davesharpeJoin date: October 2011Posts: 11Downloads:10Uploads:1 Thanks: 4]

#425271

Just by way of closure on this – I got bored of messing around scouring forums, so I installed a new contact form component called FlexiContact. The error message no longer occurs and i’m receiving contact email again.

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