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scannergmbh Friend
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December 18, 2015 at 9:39 am #819947Hi Joomlart-Team, in "JoomlArt Extensions Manager" we get "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account." when trying to update Framework. Whats that? We didnt change any password and its in every single customer-url. e.g. see below Thx Andi L
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December 21, 2015 at 3:07 am #826280Hi Andi,
Seems that there is issue with JAEM at this moment, the team is working on this. I will get back to you when it’s done.
norchris Friend
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December 21, 2015 at 9:17 am #826748Same problem here.
Saguaros Moderator
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December 21, 2015 at 10:22 am #826802We’ve fixed it, please give it a try again and let me know how it goes.
norchris Friend
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December 21, 2015 at 11:36 am #826900Hi and thanx!
Have reset password. From Components menu, I use JA Extension manager. Use Services manager to set JoomlArt Updates to Default. Edit – I enter username and password. And get "Response from JoomlArt Updater Service: Wrong username and password. Login failed! Please try again"
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December 22, 2015 at 3:40 am #828221It’s really weird! as I try to login with my membership account in JAEM but it works properly.
You can send me the URL and admin account + username/password of your JoomlArt account via your reply and SET IT AS PRIVATE reply (so that only Moderators and Staffs can see), I will check for you.
norchris Friend
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December 22, 2015 at 10:35 am #828707This reply has been marked as private.Saguaros Moderator
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scannergmbh Friend
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December 28, 2015 at 9:48 am #832990Hi Saguaros, hi NyKill,
no it’s still bad…
At JA Extensions Manager>Service Manager>Edit
I get "Wrong username and password. Login failed! Please try again“I changed our ja userprofile password…no effect
It’s bad in all installations (different providers)
http://update.joomlart.com/service/
is that still the right URL or did you changed that..?You should test with my account (username/pw)… but how could we manage that?
Regards
AndiSaguaros Moderator
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December 29, 2015 at 2:56 am #833750Hi Andi,
Could you please try to update again? It should work now.
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December 30, 2015 at 2:58 pm #835024Hej Saguaros
yes, you fixed it. It’s ok now, the Updates are working again…
Thanks a lot!Cheers, Andi
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December 31, 2015 at 3:08 am #835611Cool!
Happy Holidays!!!
pipo0206 Friend
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January 29, 2016 at 11:01 am #871434Hi, Trying to update JA Medicare from 1.1.1 to 1.1.4 but I get the following message: "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."
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Saguaros Moderator
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January 31, 2016 at 4:48 pm #872876You can send me the admin account of your site via your reply and SET IT AS PRIVATE reply (so that only Moderators can see), I will have a look.
June 6, 2017 at 1:55 pm #1040006Hello,
The platon model has been updated for version 3.7 and I have followed the guidelines you have described but I can not update it because of "Response from JoomlArt Updater Service: Your account does not have enough permission Please contact "JoomlArt Updater Service" for more information or use another account. " Why am I blocked?
Thanks in advance,
Julie -
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Saguaros 7 years, 2 months ago.
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