Template and k2 gets messed up after update
- Edited
aman204 I have added the CSS in the custom css file. I don't see any changes, do you? It may be that Joey has put the custom css file out of order, and that is the reason template fixes get reverted when updating joomla.
saguaros India and Vietnam er not blocked now.
starlight There are 2 main problems:
Whenever joomla is updated, the template crashes, and needs to be fixed. And to do that in sha Allah the past I used the freelancer I mentioned. Can you guys please look into the issue and fix the bug that crashes the template when its updated? By crash, I mean it just gets messed up.
After Joeys work, the K2 articles did no longer work properly. Whenever I hit the save button from the admin, it just loads and loads untill the site crashes. Then it comes back after a few minutes. The same freelancer I used to fix the template, also fixed this bug, but after updating K2, it came back. So if you guys, please, can help me out, I would be so gratefull.
- I check your site and see that the frontend still displays correctly, could you detail the issue here?
- I go to Backend > K2 > edit an item > then Save, it also works normally (screenshot)
- Edited
saguaros Please watch: https://www.useloom.com/share/be22d2a2edaa45df8506fb8f88a8f9cf
Usually the site crashes with articles with much text. But this time it did save, but took about 5min to do so rather than 2-3 seconds which is normal.
starlight Hi. It's rather strange You are getting problems in so many areas which are not related with each other. Have You compared Your server settings with joomla requirements?
What PHP version are You using? What are memory limits and time execution limits in php.ini? Is Your database optimized and up to date?
teitbite Can I provide you login details to hosting panel to check?
We are running PHP 7.1 and all Joomla requirements are met.
starlight Hi. I do have it. I remember from way before that You had some problems with site caching which were preventing me from doing any changes to the site. Do You remember that I had to ask You to disable it each time I was trying to fix a problem on Your site. I believe this may be a reason after that. Please disable it and try if problems are still there.
Also if there were other developers changing files than it may be another reason and I would recommend to restore joomla, template, extensions with their original versions. But remeomebr to keep the overrides.
teitbite Hi. I don't think there were any problems, its just that I am using cloudflare, and it needs to be set in develepment mode some times for changes to be seen. And it automatically turns development mode off after 3 hours. Any way, that's not related to the K2 issue, but I have set it to dev mode right now to test. Its the same. As mentioned, this issue happened after Joey worked with the template. Then we hired a freelancer to fix it, and he did. Now that K2 recently released an update after a long time, we updated. And that brought back the issue. The same way the template got messed up after updating Joomla. So Ithink there is something in the template messing up things when updates are performed.
To restore things will it not most likely complicate things as updating does? To restore the template is definatly not a solution because it is not responsive.
Any update?
starlight I have added the CSS in the custom css file. I don't see any changes, do you?
Even, I am unable to see the CSS getting appended due to which changes arent reflecting although the earlier suggested CSS is appending fine. As @teitbite also suggested, You might require to disable Server side cache which isnt letting changes to append.
- Edited
aman204 I have disabled cloudflare for the site now. Do you see any changes now? I don't.
starlight I have disabled cloudflare for the site now. Do you see any changes now? I don't.
The CSS as suggested is seen appended now. Ref: Screenshot of the element which appears to be right
aman204 Then I guess that css didn't fix the problems I mentioned in our communication.
starlight Then I guess that css didn't fix the problems I mentioned in our communication.
To be more precise and avoid confusion/ambiguity in addressing your queries, Kindly provide specific screenshots marked with annotation showing the relative issues being encountered after updating Joomla Version as mentioning several issues in screencast becomes quite difficult to address on individual basis
The CSS provided recently should fix two of the relative issues as shown in screenshot
aman204 I can make screen shots, but its a lot more difficult to explain with images. Can you please try to follow this short video that I sent, and pause for each issue I mention: https://www.useloom.com/share/e2b4da172af749c6aed9620fecd3d519
And maybe it will be easier for you to directly add the css codes in the file and compare it to the working site?
- Edited
starlight Perhaps, You can make use of this screenshot tool or this so the relative issues can be endeavoured to be addressed point-wise
- Edited
aman204 To take screenshots is not a problem. Its just that its so much to explain. Lets try this way. I am listing all the issues. To see the exact problem, please compare both sites. You will understand it immedietaly, I think.
The main view on front page:
1. The menu color is grey, it should be blue.
2. The menu items are going out on the side.
3. Logo has moved to the right.
The main view inside k2 article
1. On the right side of the screen there are modules showing K2 articles. The font displaying these titles have changed. This change of font is something global, because it has changed other places as well.
The first template break point
1. The site has been moved down about 5px and a grey area has been added at the top.
2. The site has become narrower in the width.
3. The menu hamburger button has been moved.
4. The menu button, when clicked on, opens a blank white menu with no content.
5. The social sharing button has changed color and moved.
The forth template break point
1. Here the template is supposed to stretch all the way out to the edges, it is not doing that.
These are the issues I can see at the moment. Please check and compare both sites and see if you understand them. If there are some you do not understand, lets look at those after the first ones have been fixed. Then I can make a new video explaining the remaining, or screen shots if you prefer.
- Edited
starlight Hi
I have tried adding some Custom CSS to specific file as outlined above. You may check now for issues mentioned which are relative to this heading - The main view on front page:
Regarding The main view inside k2 article , You can provide screenshot of the same as I am unable to locate due to unfamiliarity with language
Kindly be precise as to what responsive screen size you wish to refer to in terms of viewing the relative issues - The first template break point and similarly for The forth template break point enabling us to replicate the same
- Edited
I have tried adding some Custom CSS to specific file as outlined above. You may check now for issues mentioned which are relative to this heading - The main view on front page:>
- The menu items are going out on the side.
This point has not been fixed from what I can see. Point 1 & 3 seems to be fixed!
Regarding The main view inside k2 article , You can provide screenshot of the same as I am unable to locate due to unfamiliarity with language
Kindly be precise as to what responsive screen size you wish to refer to in terms of viewing the relative issues - The first template break point and similarly for The forth template break point enabling us to replicate the same
The first template break point = 1199px
The forth template break point = 767px
Please have a look at this, maybe it will be usefull to locate the problem: https://www.useloom.com/share/135693fae2704bc89cd319401ff5b156