I have configured the following cron script on my server:

lynx -useragent=" L_y_n_x/2.8.6" -source "https://quinnguitar.com/index.php?option=com_community&task=cron" > /dev/null

And when I turn on email notifications for the script I am getting this in return:

Looking up quinnguitar.com
Making HTTPS connection to quinnguitar.com

lynx: Can't access startfile https://quinnguitar.com/index.php?option=com_community&task=cron

If I try to manually access the URL shown in the script, I get this:

XML Parsing Error: junk after document element
Location: https://quinnguitar.com/index.php?option=com_community&task=cron
Line Number 1, Column 43:<pre>FFmpeg could not convert videos</pre><pre>/usr/local/bin/ffmpeg -y -i /home/quinnguitar/public_html/images/video/originalvideos/705/gn1Ut2myneh.mp4 -vcodec libx264 -acodec aac -ab 64k -strict -2 -crf 23 -vf "scale=640:-2" /home/quinnguitar/public_html/images/video/videos/705/LpbslJad3Qn.mp4</pre><pre></pre><?xml version="1.0" encoding="UTF-8" ?><messages><message>Could not convert video</message><message>No temporary videos to delete.</message><message>No files to transfer.</message><message>No Videos to transfer.</message><message>No avatars or cover of users needed to be transferred</message><message>No avatars or cover of groups needed to be transferred</message><message>No avatars or cover of events needed to be transferred</message><message>Removed Pending Invitation for Past Event</message></messages>
------------------------------------------^

Is this because ffmpeg cannot convert .mp4 videos? Or is there some other issue?

    vincebodie
    Hi
    If the FFMPEG is not enabled on your server the conversion will not complete.
    Kindly ask the hosting provider to enable the latest version of FFMPEG conversion
    Also The conversion use server resources so you need to upgrade the PHP values of your server as recommended Here
    Here is documentation for setting up the Cron.

    Regards

        Ninja

        Thaks for that. The latest FFMPEG is in fact set up on my server (a VPS with InMotion Hosting), and all of the PHP settings in your first link have been made. Please re-read my original post and see if it offers any clues.

        Thanks,
        Vince

            vincebodie
            Hi
            i checked your site and can see the error : http://prntscr.com/jhyln2
            FFMPED is not converting the videos on your server, kindly ask the hosting provider to look on the FFMPEG install on your server and the error log of it,
            Also the PHP values are still same on your server.
            Like : max_execution_time 30

            Regards

                Ninja

                I asked InMotion to look into this further, and this was their reply:

                Hello Vince,

                Thank you for contacting us.

                The issues encountered appear to be related to the site software as when the command provided in the error is run directly from the command line the operation completes without issue.

                root@vps15082 [~]# /usr/local/bin/ffmpeg -y -i /home/quinnguitar/public_html/images/video/originalvideos/705/gn1Ut2myneh.mp4 -vcodec libx264 -acodec aac -ab 64k -strict -2 -crf 23 -vf "scale=640:-2" /home/quinnguitar/public_html/images/video/videos/705/LpbslJad3Qn.mp4
                ffmpeg version N-91046-g974eb4a Copyright (c) 2000-2018 the FFmpeg developers
                built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-18)
                configuration: --enable-gpl --enable-shared --enable-libfdk-aac --enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265 --enable-libass --extra-libs=-lpthread --enable-openssl --libdir=/usr/lib64 --pkg-config-flags=--static --enable-nonfree
                libavutil 56. 18.102 / 56. 18.102
                libavcodec 58. 19.101 / 58. 19.101
                libavformat 58. 13.102 / 58. 13.102
                libavdevice 58. 4.100 / 58. 4.100
                libavfilter 7. 22.100 / 7. 22.100
                libswscale 5. 2.100 / 5. 2.100
                libswresample 3. 2.100 / 3. 2.100
                libpostproc 55. 2.100 / 55. 2.100
                Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/quinnguitar/public_html/images/video/originalvideos/705/gn1Ut2myneh.mp4':
                Metadata:
                major_brand : mp42
                minor_version : 1
                compatible_brands: mp42avc1
                creation_time : 2016-12-11T06:47:34.000000Z
                Duration: 00:01:00.53, start: 0.000000, bitrate: 3503 kb/s
                Stream #0:0(eng): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 129 kb/s (default)
                Metadata:
                creation_time : 2016-12-11T06:47:34.000000Z
                handler_name : Apple Sound Media Handler
                Stream #0:1(eng): Video: h264 (Main) (avc1 / 0x31637661), yuv420p(tv, bt709), 1398x1048, 1596 kb/s, 29.97 fps, 29.97 tbr, 2997 tbn, 5994 tbc (default)
                Metadata:
                creation_time : 2016-12-11T06:47:34.000000Z
                handler_name : Apple Video Media Handler
                Stream #0:2(eng): Data: none (rtp / 0x20707472), 1636 kb/s
                Metadata:
                creation_time : 2016-12-11T06:47:34.000000Z
                handler_name : hint media handler
                Stream #0:3(eng): Data: none (rtp / 0x20707472), 133 kb/s
                Metadata:
                creation_time : 2016-12-11T06:47:34.000000Z
                handler_name : hint media handler
                Stream mapping:
                Stream #0:1 -> #0:0 (h264 (native) -> h264 (libx264))
                Stream #0:0 -> #0:1 (aac (native) -> aac (native))
                Press [q] to stop, [?] for help
                [libx264 @ 0x179c0c0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
                [libx264 @ 0x179c0c0] profile High, level 3.0
                [libx264 @ 0x179c0c0] 264 - core 155 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=15 lookahead_threads=2 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00
                Output #0, mp4, to '/home/quinnguitar/public_html/images/video/videos/705/LpbslJad3Qn.mp4':
                Metadata:
                major_brand : mp42
                minor_version : 1
                compatible_brands: mp42avc1
                encoder : Lavf58.13.102
                Stream #0:0(eng): Video: h264 (libx264) (avc1 / 0x31637661), yuv420p, 640x480, q=-1--1, 29.97 fps, 11988 tbn, 29.97 tbc (default)
                Metadata:
                creation_time : 2016-12-11T06:47:34.000000Z
                handler_name : Apple Video Media Handler
                encoder : Lavc58.19.101 libx264
                Side data:
                cpb: bitrate max/min/avg: 0/0/0 buffer size: 0 vbv_delay: -1
                Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 64 kb/s (default)
                Metadata:
                creation_time : 2016-12-11T06:47:34.000000Z
                handler_name : Apple Sound Media Handler
                encoder : Lavc58.19.101 aac
                frame= 1814 fps=125 q=-1.0 Lsize= 8784kB time=00:01:00.53 bitrate=1188.7kbits/s speed=4.18x

                video:8242kB audio:476kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.750084%
                [libx264 @ 0x179c0c0] frame I:13 Avg QP:21.54 size: 12788
                [libx264 @ 0x179c0c0] frame P:468 Avg QP:23.22 size: 7942
                [libx264 @ 0x179c0c0] frame B:1333 Avg QP:25.52 size: 3418
                [libx264 @ 0x179c0c0] consecutive B-frames: 1.5% 1.0% 1.8% 95.7%
                [libx264 @ 0x179c0c0] mb I I16..4: 26.7% 55.0% 18.2%
                [libx264 @ 0x179c0c0] mb P I16..4: 18.6% 29.1% 5.8% P16..4: 17.9% 6.8% 3.1% 0.0% 0.0% skip:18.7%
                [libx264 @ 0x179c0c0] mb B I16..4: 1.3% 2.0% 0.7% B16..8: 24.1% 8.9% 2.5% direct:23.5% skip:37.1% L0:47.6% L1:48.2% BI: 4.2%
                [libx264 @ 0x179c0c0] 8x8 transform intra:53.9% inter:70.0%
                [libx264 @ 0x179c0c0] coded y,uvDC,uvAC intra: 34.9% 80.1% 60.8% inter: 10.8% 38.3% 9.0%
                [libx264 @ 0x179c0c0] i16 v,h,dc,p: 49% 45% 3% 3%
                [libx264 @ 0x179c0c0] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 38% 19% 3% 4% 3% 5% 2% 5%
                [libx264 @ 0x179c0c0] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 24% 43% 14% 2% 4% 3% 5% 2% 3%
                [libx264 @ 0x179c0c0] i8c dc,h,v,p: 45% 40% 6% 9%
                [libx264 @ 0x179c0c0] Weighted P-Frames: Y:1.1% UV:0.6%
                [libx264 @ 0x179c0c0] ref P L0: 66.2% 9.6% 16.4% 7.8% 0.0%
                [libx264 @ 0x179c0c0] ref B L0: 91.6% 6.7% 1.6%
                [libx264 @ 0x179c0c0] ref B L1: 97.1% 2.9%
                [libx264 @ 0x179c0c0] kb/s:1115.43
                [aac @ 0x179a1c0] Qavg: 145.937

                So, this appears to rule out any PHP settings as you mentioned. The server is able to do the conversion, just not through the cron link to JomSocial. Please look into this further, as this function is the sole reason we installed JomSocial in the first place.

                  Hello? I really need to get this working. One more bit of info to add to the mix, from an email from InMotion support:

                  The path to FFmpeg is /usr/local/bin/ffmpeg and the ffmpeg-php module is installed and available for all PHP versions on the server as shown in your phpinfo page. https://isurfedthere.com/phpinfo.php

                  root@vps15082 [~]# which ffmpeg
                  /usr/local/bin/ffmpeg
                  root@vps15082 [~]# ffmpeg
                  ffmpeg version N-91046-g974eb4a Copyright (c) 2000-2018 the FFmpeg developers
                  built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-18)
                  configuration: --enable-gpl --enable-shared --enable-libfdk-aac --enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265 --enable-libass --extra-libs=-lpthread --enable-openssl --libdir=/usr/lib64 --pkg-config-flags=--static --enable-nonfree
                  libavutil 56. 18.102 / 56. 18.102
                  libavcodec 58. 19.101 / 58. 19.101
                  libavformat 58. 13.102 / 58. 13.102
                  libavdevice 58. 4.100 / 58. 4.100
                  libavfilter 7. 22.100 / 7. 22.100
                  libswscale 5. 2.100 / 5. 2.100
                  libswresample 3. 2.100 / 3. 2.100
                  libpostproc 55. 2.100 / 55. 2.100
                  Hyper fast Audio and Video encoder

                  Based on the above I have the path to FFMPEG set to '/usr/local/bin/ffmpeg' in the JomSocial configuration.

                  More clues... after logging into the front end to check the status of a test video I uploaded, I found this in the 'pending videos' window:

                  When I click 'Play' the video shows up and plays just fine:

                  As another test I uploaded another video today. It also shows in Pending Videos, but unlike the other one it doesn't play. I can only assume that the other one was processed when InMotion ran their command line test, which leads me to believe that FFMPEG is working, but something is preventing the cron script from working.

                  It may also be noted that thumbnails have not been generated for either video. I believe this is part of FFMPEG's functionality, yeah?

                    vincebodie
                    Hi
                    I checked the issue with dev and its due to older version of FFMPEG is installed on your server/.
                    Kindly check http://ffmpeg.org/
                    If the video is not converted and cron is run you, it cam not pick thumbnail as the process is incomplete.
                    Kindly upgrade it to latest version and check.

                    Regards

                      I asked InMotion about this and they say they have installed the latest version:

                      Hello Vince,

                      Thank you for contacting us. I've re-installed ffmpeg using the rpmfusion packages for RHEL listed on ffmpeg.org/download.html. Are you still having problems? Can you have your JomSocial developer advise what version is required?

                      root@vps15082 [~]# ffmpeg -version
                      ffmpeg version 0.10.16
                      built on Aug 26 2016 13:01:36 with gcc 4.4.7 20120313 (Red Hat 4.4.7-17)
                      configuration: --prefix=/usr --bindir=/usr/bin --datadir=/usr/share/ffmpeg --incdir=/usr/include/ffmpeg --libdir=/usr/lib64 --mandir=/usr/share/man --arch=x86_64 --extra-cflags='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic' --enable-bzlib --disable-crystalhd --enable-gnutls --enable-libass --enable-libcdio --enable-libcelt --enable-libdc1394 --disable-indev=jack --enable-libfreetype --enable-libgsm --enable-libmp3lame --enable-openal --enable-libopenjpeg --enable-libpulse --enable-librtmp --enable-libschroedinger --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libv4l2 --enable-libx264 --enable-libxvid --enable-x11grab --enable-avfilter --enable-postproc --enable-pthreads --disable-static --enable-shared --enable-gpl --disable-debug --disable-stripping --shlibdir=/usr/lib64 --enable-runtime-cpudetect
                      libavutil 51. 35.100 / 51. 35.100
                      libavcodec 53. 61.100 / 53. 61.100
                      libavformat 53. 32.100 / 53. 32.100
                      libavdevice 53. 4.100 / 53. 4.100
                      libavfilter 2. 61.100 / 2. 61.100
                      libswscale 2. 1.100 / 2. 1.100
                      libswresample 0. 6.100 / 0. 6.100
                      libpostproc 52. 0.100 / 52. 0.100

                      I am still getting the same response from the cron when I turn on email notifications:

                      Looking up quinnguitar.com
                      Making HTTPS connection to quinnguitar.com

                      lynx: Can't access startfile https://quinnguitar.com/index.php?option=com_community&task=cron

                      When I acces the cron URL manually I now get the response shown in the attached screen shot.

                        vincebodie
                        Hi
                        I shared the details with dev team to look on this issue, Kindly allow us to check it,as its sunday and Team not present.
                        Thanks for your patience.
                        Update :

                        The ffmpeg location has been changed to /usr/bin/ffmpeg
                        but the version still using old version, ffmpeg version 0.10.16. for mp4 video need minimum ffmpeg version 2.1 or 2.2.
                        Kindly ask hosting provider to update it latest version so video got converted.

                        Video are converted by the FFMPEG and once they fully converted Jomsocial run the cron to fetch them.

                        Regards

                          OK, InMotion has reinstalled FFMPEG, here is their message to me:

                          Hello Vince,

                          I've recompiled FFMPEG to version 3.4.2. This should be good enough for what you need.

                          Here is the version output :

                          ffmpeg version 3.4.2 Copyright (c) 2000-2018 the FFmpeg developers
                          built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-18)
                          configuration: --enable-gpl --enable-shared --enable-libfdk-aac --enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265 --enable-libass --libdir=/usr/lib64 --pkg-config-flags=--static --enable-nonfree --enable-shared --prefix=/usr
                          libavutil 55. 78.100 / 55. 78.100
                          libavcodec 57.107.100 / 57.107.100
                          libavformat 57. 83.100 / 57. 83.100
                          libavdevice 57. 10.100 / 57. 10.100
                          libavfilter 6.107.100 / 6.107.100
                          libswscale 4. 8.100 / 4. 8.100
                          libswresample 2. 9.100 / 2. 9.100
                          libpostproc 54. 7.100 / 54. 7.100

                          However, videos are still not being processed. I have tried running the cron command manually and I always get this:

                          [upl-image-preview url=https://member.joomlart.com/forums/assets/files/2018-05-22/1527024253-529799-screenshot-2018-05-22-at-22318-pm.png]

                          I have tried:

                          1. disabling third party plugins
                          2. changing the path to FFMPEG to '/usr/bin/ffmpeg' and '/usr/local/bin/ffmpeg'
                          3. changing the Videos Root Folder to images/videotest with several different video formats in that directory

                          Ugh. What now?

                          Hi
                          Our developer checking the issue on site
                          It look some permission issue on Centos server.
                          if correct make sure following this instruction:
                          https://trac.ffmpeg.org/wiki/CompilationGuide/Centos
                          it can be permission issue.

                          Can you try to execute this commang from SSH terminal:

                          /usr/bin/ffmpeg -y -i /home/quinnguitar/public_html/images/videotest/originalvideos/706/FmhAArGn65h.mp4 -vcodec libx264 -acodec aac -ab 64k -strict -2 -crf 23 -s 640x360  /home/quinnguitar/public_html/images/videotest/videos/706/ovGD5e4VZG8.mp4

                          Also if still you have this issue We need SSH access to execute the comment, kindly edit details in first post and submit the details for staff.

                          Regards

                            Ninja

                            OK, I successfully executed the terminal command. The output is pasted below. Please let me know if you need further SSH access.
                            Thanks,
                            Vince

                            ffmpeg version 3.4.2 Copyright (c) 2000-2018 the FFmpeg developers
                            built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-18)
                            configuration: --enable-gpl --enable-shared --enable-libfdk-aac --enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265 --enable-libass --libdir=/usr/lib64 --pkg-config-flags=--static --enable-nonfree --enable-shared --prefix=/usr
                            libavutil 55. 78.100 / 55. 78.100
                            libavcodec 57.107.100 / 57.107.100
                            libavformat 57. 83.100 / 57. 83.100
                            libavdevice 57. 10.100 / 57. 10.100
                            libavfilter 6.107.100 / 6.107.100
                            libswscale 4. 8.100 / 4. 8.100
                            libswresample 2. 9.100 / 2. 9.100
                            libpostproc 54. 7.100 / 54. 7.100
                            Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/quinnguitar/public_html/images/videotest/originalvideos/706/FmhAArGn65h.mp4':
                            Metadata:
                            major_brand : mp42
                            minor_version : 0
                            compatible_brands: mp42isomavc1
                            creation_time : 2010-03-20T21:29:11.000000Z
                            encoder : HandBrake 0.9.4 2009112300
                            Duration: 00:00:05.57, start: 0.000000, bitrate: 551 kb/s
                            Stream #0:0(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p(tv, bt709), 560x320, 465 kb/s, 30 fps, 30 tbr, 90k tbn, 60 tbc (default)
                            Metadata:
                            creation_time : 2010-03-20T21:29:11.000000Z
                            encoder : JVT/AVC Coding
                            Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, mono, fltp, 83 kb/s (default)
                            Metadata:
                            creation_time : 2010-03-20T21:29:11.000000Z
                            Stream mapping:
                            Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
                            Stream #0:1 -> #0:1 (aac (native) -> aac (native))
                            Press [q] to stop, [?] for help
                            [libx264 @ 0x216b420] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
                            [libx264 @ 0x216b420] profile High, level 3.0
                            [libx264 @ 0x216b420] 264 - core 155 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=11 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00
                            Output #0, mp4, to '/home/quinnguitar/public_html/images/videotest/videos/706/ovGD5e4VZG8.mp4':
                            Metadata:
                            major_brand : mp42
                            minor_version : 0
                            compatible_brands: mp42isomavc1
                            encoder : Lavf57.83.100
                            Stream #0:0(und): Video: h264 (libx264) (avc1 / 0x31637661), yuv420p, 640x360, q=-1--1, 30 fps, 15360 tbn, 30 tbc (default)
                            Metadata:
                            creation_time : 2010-03-20T21:29:11.000000Z
                            encoder : Lavc57.107.100 libx264
                            Side data:
                            cpb: bitrate max/min/avg: 0/0/0 buffer size: 0 vbv_delay: -1
                            Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, mono, fltp, 64 kb/s (default)
                            Metadata:
                            creation_time : 2010-03-20T21:29:11.000000Z
                            encoder : Lavc57.107.100 aac
                            frame= 113 fps=0.0 q=29.0 size= 0kB time=00:00:04.22 bitrate= 0.1kbits/s speed=8.45frame= 166 fps=0.0 q=-1.0 Lsize= 208kB time=00:00:05.56 bitrate= 305.5kbits/s speed=6.35x

                            video:157kB audio:44kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 3.614840%
                            [libx264 @ 0x216b420] frame I:1 Avg QP:21.16 size: 19989
                            [libx264 @ 0x216b420] frame P:44 Avg QP:21.40 size: 2098
                            [libx264 @ 0x216b420] frame B:121 Avg QP:25.56 size: 392
                            [libx264 @ 0x216b420] consecutive B-frames: 1.2% 3.6% 3.6% 91.6%
                            [libx264 @ 0x216b420] mb I I16..4: 45.8% 28.7% 25.5%
                            [libx264 @ 0x216b420] mb P I16..4: 1.8% 0.5% 0.1% P16..4: 36.8% 7.4% 5.6% 0.0% 0.0% skip:47.8%
                            [libx264 @ 0x216b420] mb B I16..4: 0.0% 0.1% 0.0% B16..8: 21.5% 1.2% 0.2% direct: 0.4% skip:76.6% L0:44.1% L1:53.0% BI: 2.9%
                            [libx264 @ 0x216b420] 8x8 transform intra:26.6% inter:69.2%
                            [libx264 @ 0x216b420] coded y,uvDC,uvAC intra: 29.2% 62.7% 31.7% inter: 3.0% 8.7% 1.2%
                            [libx264 @ 0x216b420] i16 v,h,dc,p: 0% 26% 1% 73%
                            [libx264 @ 0x216b420] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 14% 31% 16% 5% 5% 4% 13% 3% 8%
                            [libx264 @ 0x216b420] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 17% 31% 10% 5% 8% 6% 13% 4% 7%
                            [libx264 @ 0x216b420] i8c dc,h,v,p: 46% 39% 9% 6%
                            [libx264 @ 0x216b420] Weighted P-Frames: Y:0.0% UV:0.0%
                            [libx264 @ 0x216b420] ref P L0: 62.9% 4.6% 21.6% 10.9%
                            [libx264 @ 0x216b420] ref B L0: 84.4% 10.8% 4.8%
                            [libx264 @ 0x216b420] ref B L1: 93.6% 6.4%
                            [libx264 @ 0x216b420] kb/s:230.99
                            [aac @ 0x2213140] Qavg: 113.492

                              Hi,

                              i am jomsocial developer. seem there is permisison issue with ffmpeg it self. your server using Centos?
                              could you please provide me SSH and Cpanel access detail? to tackle this issue more faster, I need to check by my self.

                              Regards,
                              Albert

                                albertusputra
                                OK, will do. First I have to get SSH properly set up with my hosting company. Do you need root access to the server or just for the cpanel acct for quinnguitar.com?

                                    vincebodie
                                    Hi,

                                    for SSH i need root access. just in case if I need to re-install the FFMPEG. and please make sure non root user able to execute the FFMPEG
                                    for cpanel I need to check at site settings, maybe any security module installed.

                                    Regards,
                                    Albert

                                        albertusputra

                                        Hello, I want to give you the login info, but the fields at the top of the page are not suitable for this type of information. How can I give you the info directly?

                                        Thanks,
                                        Vince

                                            You need to Login to view replies.