Error loading component: com_ja_payment, Component not found.
- Edited
Sorry for the delay - Have updated the credentials. I also try reinstall both components
Here a test url to try
https://campsomerset.com.au/event.html?eventId=639&controller=event&task=individualRegister
We have found some event registration do work - guessing older ones that existed before the upgrade.
There are 2 messages
Warning
Error loading component: com_ja_payment, Component not found
Message
Invalid InvoiceDescription
I have check the invoice configuration and it was not setup so have configured it and retest with the same results
This url is one that works
https://campsomerset.com.au/kellys-test-events.html
w2kd
Hi,
In Backend > Components > DT Register > Pay options > as I can see that you already put the credentials for EWay already: http://prntscr.com/nkyla5
Is that working now?
Yes as I indicated we have some events that work and others come up with the error
THis event works fine and the payment goes through
https://campsomerset.com.au/kellys-test-events.html
This one does not and displays the error
https://campsomerset.com.au/event.html
with these messages
Warning
Error loading component: com_ja_payment, Component not found
Message
Invalid InvoiceDescription
w2kd
May I know which step I can see the error?
As I can go thru to payment gateway selection already but see no issue: http://prntscr.com/nlegwx
It seems to be all working today. I was going to ask you if you changed anything
One last issue is with the item price in the record.
The amount is using a "," not a dot "." I can't see to change the setting in the payment options as it will not save with the Dot as the separator
Similarly the dollar should be AUD but remains as USD
I'm guessing that it does save it correctly as it's now working but its just showing the wrong info when you go back into the admin payment options.
As we are getting a lot of booking at the moment so I have disable your access to the live site but have now create a copy of the site at https://campsomerset.com.au/splat/ which you can access with the same details to do your testing.
have update the ftp details
FTp details updated
what country are you from as we do block countries
w2kd Hi
Please unblock Vietnam.
check and it is unblocked. can you give me a screen shot of the issue you have in logging on