Sorry for the delay - Have updated the credentials. I also try reinstall both components

Here a test url to try
https://campsomerset.com.au/event.html?eventId=639&controller=event&task=individualRegister

We have found some event registration do work - guessing older ones that existed before the upgrade.

There are 2 messages
Warning
Error loading component: com_ja_payment, Component not found

Message
Invalid InvoiceDescription

I have check the invoice configuration and it was not setup so have configured it and retest with the same results

This url is one that works
https://campsomerset.com.au/kellys-test-events.html

    It seems to be all working today. I was going to ask you if you changed anything

      w2kd

      Maybe cache issue then as I just tried to replicate the same with provided link but it worked.

      One last issue is with the item price in the record.

      The amount is using a "," not a dot "." I can't see to change the setting in the payment options as it will not save with the Dot as the separator
      Similarly the dollar should be AUD but remains as USD

        w2kd
        Kindly share the ftp account, I will check for you.

        I'm guessing that it does save it correctly as it's now working but its just showing the wrong info when you go back into the admin payment options.

          w2kd
          We're facing this issue before but it's already fixed so I need to have a closer look at your site and see what's wrong.

          As we are getting a lot of booking at the moment so I have disable your access to the live site but have now create a copy of the site at https://campsomerset.com.au/splat/ which you can access with the same details to do your testing.

            w2kd

            Could you share the ftp account of this test site also?

            w2kd
            Hi,

            Is there any restriction for specific IP addresses? as I tried to login but still no luck, if yes, pls add exception for these IPs:

            113.190.254.239 / 118.70.176.221 / 14.239.192.120

            check and it is unblocked. can you give me a screen shot of the issue you have in logging on

              w2kd
              The ftp works now and I updated this file: /administrator/components/com_dtregister/models/payoption.php

              I try to change to AUD and use DOT and it's changed now, kindly check.

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