I just placed an order for a template. PayPal shows that the payment went through, but your website has been counting down 10 seconds over and over for the past 40 minutes waiting for the payment to register on your system. No downloads or payments showing in my account here. How long will it take before I can download what I paid for?
Payment system not working?
Over an hour later again, it's still counting down in 10 second intervals ...
I am also facing same issue from couple of minutes.
I'm now waiting over 12 hours ...
I ordered the jomsocial pagage renew and its not showing up in my updated subscriptons. The payment went through via paypa. from my account
Hi all.
Your invoice status on our system is pending and it would take some time to proceed the payment, normally its from Paypal.
Please be patient, we are following the issue.
Thanks and Best Regards.
- Edited
UPDATE:
aostvapk You can send us your PayPal payment transaction ID using the livechat or send to this email: support@joomlart.com . We will update your account manually.
sstone1234 ark139 @owno Your memberships should show correctly now. Please check again.
Thank you, yes, it's working now.