fabridelo Also, Kindly ensure that you have template version upgraded to latest version i.e.UBER version 2.1.8 as the same had been updated for various bug fixes

https://www.joomlart.com/updates/weekend-updates-7-joomla-templates-updated-jomsocial-major-release-and-more

UBER version 2.1.8

Map displaying problems in Uber App
Initial loading screen missing images
JA ACM - Hero Style 4 video doesn't play on chrome browser
Video player autoplay
ACM Module does not show position selection when edited on frontend.

    Hello

    I updated all but the problem remain
    Any suggestion?

    Thanks

    Best Regards

      Hi fabridelo

      Your video is working now

      For any reference please have a look HERE Specifically to the autoplay restrictions -

      Regards

        Thanks a lot Pavit

        The link no work but the video work well

        Best Regards

          fabridelo The link no work but the video work well

          Hi

          I don't quite understand - is the problem solved?

          Cheers
          Paul

            Hi

            es but I do not understand how he solved it

            Best regards

              fabridelo As apparently seen, You seemed to have updated the template to latest version which should have fixed the relative issue 🙂

                16 days later

                Hi There,

                Can you enable our support team to view the site by unblocking UK, USA and Vietnam from your firewall

                I'm based in the UK and can not see the site

                Thanks
                Paul

                diegopmusic That could be happening?

                Hi

                Could you please open a new discussion regarding your problem and add to your post a temp super user account for your backend so we can have a look at which problem is causing this ?

                https://cl.ly/3y3R0p24250G

                Regards

                  diegopmusic Hi, I have the same problem with Hero 4 and with the Guru videos, they do not do autoplay.
                  That could be happening?

                  In order to enable in addressing your relative issue being mentioned more appropriately, Kindly let us know about the following :
                  1) Which browser can you see this relative issue in - firefox, chrome or safari browser ?
                  2) Kindly confirm if you have updated the template version as stated earlier

                  If still the issue persists after reviewing for (2) point, Please start a new topic/discussion for the relative query as the specific topic has been started by another member

                  Also, Can you add your admin details in edit fields in the new topic started in order for us to take closer look
                  For reference, You can follow thread post (5 point) procedure.

                    pavit locked the discussion.
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