Pre sales question for jomsocial upgrade from old version

landed

Hi I have been directed here from a pre sales chat. I have jomsocial running but it is an old version 4.2.5 can I simply download and instal overtop this version to upgrade?
I am wondering if there was a version that had sql instructions that I would need to run inbetween?
Thanks

Ninja

landed
Hi
No! you can not update directly to latest version, Because there are new features added in new version and database changes.
Kindly follow the steps mentioned here to update the Jomsocial to latest version
Do not forget to take backup of site before start updates.

Regards

landed

Thanks I went through to this doc which is talking about releases like 1.1x this is way lower than what I have.
There seems to be no docs for my version it jumps from 1.1x to 4.3 so I do not know how to proceed.
Thanks

Ninja

landed
Hi
Since your version is 4.2.5, there is no need to go on frozen codes.
You can follow the steps give in blog post and update the site. Let us know if you have any issue in upgarde steps.

Regards

landed

Hi I still don't know how to proceed. There are no instuctions for my version. I don't know what frozen code is meaning. Thanks for tying to help.

Ninja

landed
Could you confirm what version of Jomsocial you are using because in first post you shared 4.2.5 and after that 1.1x to 4.3 that makes confusion, I will share the update steps with you.

Regards

landed

My version is 4.2.5

Ninja

landed
Hi
follow the below steps:
1. Check the system requirements Here
2. Create a full Backup your website
3. If you use JomSocial 4.2 download and install Jomsocial version as > 4.3 > 4.4 > 4.5.x
4.Here you can find the older version of Jomsocial
5. In the last version install JomSocial 4.5.5 from new unified download system here
Install the package 4.5.5.zip installer file

If you notice any issue Open a post on Jomsocial forum here and submit the login details and FTP account details for staff. We will check it.

Regards

landed

Thank you. Unfortunately I have now lost the discount from 4th July.

Ninja

Hi
Discount is running, you can use the code : 4JULY
To get the discount on JomSocial.

Regards

landed

seeing this mesage way too late will do the upgrade next time. TY

ja-developer

landed You can check your email now, I asked our Sales team to send you a special offer.

paulus1031

I'm not sure what the next promotion is - will check for you

Cheers
Paul