ja-developer

Hi Nic,

I got the GK Pro membership and tried to update my homepage.

Whenever I try to update, I get the following messages and then nothing happens:

I rember, that there was a button before said something like "actualize" ...
Please tell me, how to update the (m)social theme on my website.

Thx in advance, Johnny.

      Hi johnny-o,
      I sent and notifed to our technical team about this issue, we are checking this feature.

        2 months later

        ja-developer

        Hi Nic,
        I've upgraded to the version 1.2 of the MSocial theme and still have the same problems:

        Here you can see the correct version:

        But it still shows the version 1.10.1 in the update menu-item:

        And it stills shows the errors in the

        I'm running PHP 7.3 and WordPress 5.5.3

        Any idea, what's wrong?

        Thx for every answer!

        Johnny

          ja-developer
          Me again 🙁

          I've checked my site and found some jQuery warnings in some of your plugins:

          I couldn't find this plugins in your download area. How can I upgrade this plugins:

          Once again many thanks, Johnny.

              Hi johnny-o,
              We are checking and fixing the issues, you can send me the username & password of your site and FTP account for further checking.

                  8 days later

                  dominic
                  Hi Dominic,

                  to be honest, I prefer to fix it myself. I don't want to send you my access-data, sorry.
                  Is there something, I can do myself? E.g. Update the GK Grid, ...

                  Just let me know, what I have to check for you.

                  Thx for your help, Johnny.

                    Hi Johnny,

                    It's better to have a closer look and check for you, you can edit Fields in your first post and share the info there, only Moderators can see that info:

                      19 days later

                      saguaros
                      Hi Saguaros,
                      I've added an admin login for you in the edit fields.
                      Please let me know, what you do with the website.

                      Tkx, Johnny

                          Hi johnny-o,
                          We are checking your site now, we will fix the issue as soon as possible.

                              Hi johnny-o,
                              I have fixed some the bugs and uploaded a latest version 1.2.1 of the Msocial theme into wp-content/themes/ folder, you can check and replace the parent theme with the Msocial-new.
                              Then you can disable debug on your hosting and clearcache. I have added the following code to the wp-config.php to turn-off the wordpress debug.

                              define('WP_DEBUG', false );
                              Also. you can add the following code to the wp-config.php file.

                              define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

                                  dominic
                                  Hi Dominic,
                                  thanks for your help, but since your latest changes, I've found an empty home-site (means without the tiles):

                                  and the galery-site is although empty:

                                  And do I still have to change the parent-theme (if yes, how?).

                                  Thx, Johnny

                                    dominic
                                    Hi Dominic,
                                    thanks for your help, but since your latest changes, I've found an empty home-site (means without the tiles):

                                    This was the site before:

                                    and the galery-site is although empty:

                                    And do I still have to change the parent-theme (if yes, how?).

                                    Thx, Johnny

                                      Hi Dominic,

                                      some more bugs.
                                      I'm missing the slider for the pictures on top of most pages, e.g.

                                      And I'm missing pictures almost everywhere:

                                      Before your change:

                                      After your change:

                                      Before your change:

                                      After your change:

                                      Could you please fix this things, cause we really need a working homepage.

                                      Thx again, Johnny

                                      Again me:
                                      All the real problems I've asked for help like the JQuery-Migration-Warning for GK-Grid ...

                                      ... and the problems on the settings-page ...

                                      ... are still there.

                                      Although it still shows the wrong version:

                                      I'm not sure what to do now?

                                      Johnny

                                        dominic
                                        Hi Dominic,

                                        it took me some hours and one sleepless night to fix my homepage 😉 after you had access to it, so sorry for not sending you the ftp-access.

                                        Anyway:
                                        I think we have two possibilities to continue:
                                        1. I send you a zip-file with all the relevant data of the homepage, so you can test it local on your computer (to send it, I need any possibility to transfer it to you without other user knowing about it).
                                        2. I'll test the changes of version 1.2.1 for you (is this version for download in the download section?) and let you know about the result (in my opinion the better way, what do you think?).

                                        I'm still unsure about the GK Grid-Plugin: is this part of the MSocial theme? How can I update this Plugins?

                                        Thx again, Johnny

                                            Hi johnny-o,
                                            I have acced your site and just uploaded the Msocial-new folder and do not any thing.
                                            Please download Akeeba backup core plugin and install it on your site to backup the data and send me your file backup. We will install on our localhost to check it.
                                            You can download the plugin here: https://www.akeeba.com/products/akeeba-backup-wordpress.html
                                            Also, you can not download version 1.2.1 at anywhere. We have not published it yet.
                                            The plugins still work fine and the notice about the js issue is safe, it won't affect the site.

                                                dominic
                                                Hi Dominic,

                                                thx for your feedback.

                                                How can I send you the backup without publishing it in the forum? The backup is almost 2 GB! Is it enough to backup only "Main site database only (SQL file)" or do you need a "Fill site backup"?

                                                I've a backup of the 1.2.1-version. Do you want me to test it for you and report the results to you?

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