s5 Quick Contact Module not sending email when ebedded in an article

purchasingsssft

Hi. I have the latest S5 Quick Contact Module and Joomla installed. However, the form does not send an email unless the module sits in a template position (light church template). If i set the position to 'none' and then insert the module into an article it does not send an email - unless the screen is refreshed manually.

I really need it to sit inside an article using the {loadmodule modid} formula.

Is this a bug? As if i say set the position to 'right' (and ommit the loadmodule) it works - but i have less scope in how this is presented in the article.

saguaros

Hi purchasingsssft

Could you check in spam box of your mail if the mail goes there?

I just tested the same by embedding S5 Quickcontact module into an article (no position assigned) but I still could send the mail.

Regards

purchasingsssft

Hi. Its not there - if i refresh the page it then sends and i get the green box saying message sent. This is not shown when i have it embedded without a position - although the pop up box stating its been sent is shown.

If i give a position to the module it works fine.

It is sitting alongside another embedded module (mymaps) so i don't know if that is interfering?

purchasingsssft

I have just added it on its own with nothing else, into an article with no position set - and it doesn't work.

purchasingsssft

If i now give it a position (above_body_1) and remove the loadmodule from the article - it works

saguaros

purchasingsssft It's ok with this solution or you still want to load inside article?

purchasingsssft

I can live with how it is - but ideally, i would like it to work by loading it as a module into an article

saguaros

purchasingsssft Could you share the admin account of your site? I will take a look if I can help

Also tell me the module ID + article you want to add into.

purchasingsssft

saguaros
Sorry i can't do that. Security procedures.

I am using Light Church template - i setup the module - then insert it into an article but it doesn't send the email. Sometimes if i browse away and then back and refresh the article it then sends. It only works if i put the module into template position (e.g. right).

I may have to look at another email form component if we cannot fix this.

saguaros

Hi purchasingsssft

This seems to happen on your site specific, that's why I asked for the login info as I did test at my side, but it works well even I did not assign to any position and embed module into article.

purchasingsssft

Ok thanks. I'll see about trying a different component in the near future. I can live with it at the moment using a template position.

saguaros

purchasingsssft Let me know if you need any further help.