- Edited
kotsolis
Hi
Can you check the limits yourself as we can not see it yet here
Our support us limited for Jomsocial and Joomla parts only. You need to contact the server provided to increase limits.
Current issues is more related with low PHP limits limits on server as your site has big DB with many users and extension installed.
About new version it's not related to this issue that was only Info for you so you can update it later, once you fix your site PHP limits.
Once you increase them you can take backup of site and update Jomsocial to latest version.
Here is released log: https://www.jomsocial.com/blog/jomsocial-4-7-9-updated-for-improvements-bug-fixes-and-joomla-3-9-27
Hope it's clear now.