Hi, I have purchased plugin A K2 to com_content migration but can't get it to work.
First of all inform that my version of joomla is 3.10 and from the backend it does not look correctly, since things are missing.
I have read the documentation and it says it is compatible with joomla 3.
Could you help me??
I am attaching a screenshot.
Thanks a lot
Are you using latest version of this extension? https://www.joomlart.com/member/downloads/joomlart/joomla-extensions/ja-k2-data-migration-plugin
Pls backup your site first before updating.
If there is still no go, you can backup your site and share the credentials of your site eg: URL + admin account so I can take a look.
Regards
Hello, yesterday I installed the latest version as you tell me.
I still can't work with your component.
So I share the credentials with you.
Thank you, I'm looking forward for your answer
I can't access backend of your site, could you add exception for this IP address? 171.241.10.146
And pls backup your site, I will try to test the migration.
Regards
Hello, the hosting blocks some countries to access the administrator, so I am going to create an exception so that you can access the backend from your country.
Your ip places you in Vietnan, is that correct?
Or tell me from which country you are trying to access.
Thank you
eccehomoyamor Yes, I'm based in Vietnam.
And backup your site also.
hello, try access to the administration again.
it should work.
Thank you
eccehomoyamor As I can see that you already have Joomla content, could I make a test by running this plugin on your site?
Pls backup your site first.
the plugin cannot be used as options appear to be missing.
Can you look at it please.
I can't make it work well.
The backup is already done.
Thanks
eccehomoyamor Let me try and will get back to you.
ok
the backend access credentials are still valid so you can try to find the error.
4 days ago I have been waiting for a solution to the problem of your plugin.
It doesn't work on my site.
when do they solve the problem?
I need an answer.
if it doesn't work i need solutions.
long time for this error.
Hi eccehomoyamor I'm working on this, will keep you posted.
Hi, I don't know how but I have discovered that your plugin has worked.
After much research, the migration options have appeared elsewhere on the backend.
The migration was successful, although the plugin design is not good.
the options appear elsewhere in the article manager.
Still thank you very much for your help.
Attached screenshot so you can see it.
eccehomoyamor Glad to hear that it's working now. Happy New Year!
