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Hi guys,
We're really sorry for the inconvenience. We can help you however we need more info, please open your individual tickets at our Helpdesk and provide us with:

  • Your site URL
  • Super admin account
  • List of pages that have the editing issue

Our team will check for all of your requests urgently.

    Hi guys,

    We are sorry you all about the issues, our server upgrade had issues with backup system and some services got interrupted, that unfortunately includes the JA Page Builder server.
    You can now edit your pages, in case you got issue, kindly submit a support ticket and provide us your site info, our team will work on that as the most priority issue.
    I am sorry about the inconvenience and thank you a lots for your patience and your kind understanding.

    Regards.

      Manit is back but in my case is not saving in all my web sites. I see my account is expired, I lose money, time, hope... Please, someone informed me that is working. I read up that clean cache browsing and another thing, I tried also in a new computer and is not still working. Totally disappointed.

        xentryx Kindly submit a new ticket and share us the login info so we can help to check directly for you.

        • Your site URL
        • Super admin account
        • List of pages that have the editing issue

        really, again?
        We have more than 50 websites?
        Will it last months like the last time?
        thats not very professionally
        Who will pay for that? Last time we spent more than 100 hours to fix that shit ...

        I guess I don't have to start a new ticket, since it was me that started this, my site url, super admin account is added at the beginning.
        I can now edit my page it look like, but it is empty.

          Yes everything seems ok now. Do not get to work with the site until tomorrow, but have faith now. 🙂
          Regard Tor

          5 days later

          kikeestrada Hi,
          I had to remove the site info from your post since this is the public forum.
          Kindly help to submit your private site info regarding JA Builder to our Helpdesk instead. We will be glad to provide further support for you there.

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