Same here, edit page starts loading side but stagnates without showing any content
Can't edit ja builder anymore
https://themepro.com/builder/js/loader.min.js?1.1.7
Themepro is down, this is needed for Pagebuilder?
<!DOCTYPE html>
<html>
<head>
<title>Edit Page</title>
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0">
<!-- jQuery, using core -->
</head>
<body class="jub jub-loading">
<div id="jub-mainbody">
</div>
<!-- <script src="/media/jui/js/jquery.min.js"></script> -->
<!-- <script src="/media/jub/assets/lib/bootstrap/js/bootstrap.min.js"></script> -->
<script>
JUB = {
provider: 'joomlart',
siteUrl: '',
mediaUrl: '/media/jub/dev/default',
assetUrl: '/media/jub/assets',
ckeditorUrl: '/plugins/system/jabuilder/assets/ckeditor',
siteUrlHelper: location.href,
toolUrl: 'https://themepro.com/builder',
site: 'jba4331fbc2745-e39fbf7a041d5',
osite: '',
page: '2d7d7823f2afd',
layout: '7b7b7c1cd01bc',
page_new: '1',
container: '#jub-mainbody',
contents: {
header: 'blocks',
content: 'blocks',
footer: 'blocks'
},
encodeData: 1,
version: '1.1.7',
upload_max_size: 1 }
// jQuery.getScript(JUB.toolUrl + '/js/main.js');
</script>
<script src="https://themepro.com/builder/js/loader.min.js?1.1.7"></script>
</body>
</html>
...same here white page of death
Hi
We are currently updating our server so you may not be able to edit JA Builder pages for now. We're very sorry for this inconvenience and will keep you posted.
Hope you have a copy of your Database this time ;-)
Hi,
The same problem. Our clients are very upset! Can you inform about the timing when it will be fixed.
same here since yesterday.
how long will it take?
Same problem
Am only getting text editor for JA Builder page editor. Please help.
If I want to edit my websites, then I cannot log in, my login is rejected even though I paid for premium access until mid-April.
What can I do?
Is there any update to the server update status? It appears that we're still stuck not being able to edit the pages...
Thank you for your help.
Same problem, I can't work on Page Builder and my new account will expired soon, should I pay for something that is no working?
I bought the T4 and is the same, also, I can't do something basics as "Copy Page"
I really love your services of Joomlart but I am losing a lot of time.
Joomlart.
It is almost a week JA Builder is not functional. We are loosing time and trust in your services. It is happening the second time in 6 months.
GIVE US INFO and DETAILS!
I have the very same issue and even more JA builder claims my subscription needs to be renewed which is nonsense.
I'd expect at least daily updates on this issue.
Hi,
We finished the server update, you should be able to access JA Builder now, please help to clear browser's cache and check again.
We're sorry for this inconvenience.
Regards
Hello,
I just tried to edit one page and I get an empty content section (only banner and header). So I didn't published the page I open not to change the info stored at your place (I hope it is not the same issue with your database as in last year).
I put details in the premium ticket I opened in parallel. This is just to also warn other users not you try to edit pages so far (or to try on a test website as I did and not a production website) until further confirmation.
Same problem here. Content section is empty when trying to edit a page.
Hello,
I have the same problems. I got to LIVE EDIT - I see the editor. I can login. But the page is blank. What we do wrong?
Please do something!
Still it's not working. Please check your side. This is just like what we experienced before with the corrupted server. Please advise on timing.
Thanks,