mdCYF Could you share your site's login info and the module name/id so I can take a look?

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      mdCYF Hi

      It looks like your site blocks access from my place, you can add an exception for this IP address: 27.72.29.73

      And I need access backend of your site to check all the settings as I just tried to show 2 instances of News Show Pro GK5 module in a GK template but it worked:

      Regards

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        Are you going to update the module News Show Pro GK4? I reported a bug some time ago, in this same thread.
        Thank you.

        I need to check all tabs in backend settings, you can share the login info via private reply. Only Moderators can see it.

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          7 days later

          mdCYF It looks like you're still using Joomla 3 with K2 content, you can consider to move to Articles content instead as K2 is not compatible with Joomla 4.

            then the problem is K2? for the moment I can't update to Joomla 4.
            But are you going to update the module News Show Pro GK4? I reported a bug some months ago in this same thread and suggested a solution but I haven't received any news about it.
            Thank you so much for your help.

            I have tested the module with Joomla articles and the same result, it doesn't work properly

              mdCYF I still can't replicate the same issue, could you use Akeeba backup and take a backup of your site and share with me the backup file? I will try to restore in my local environment and check for you.

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                Hi

                Thanks for the info, here is how it looks at my end:

                I don't see the issue as your screenshot in above post.

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                I can't access your site again, it looks like your host limits access from my place, could you add exception for this IP address? 118.70.117.221

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                  mdCYF The IP address from my place is dynamic, not static IP. Could you add this IP also? 27.72.60.238 (of whitelist IP addresses from Vietnam)

                  Sorry for this inconvenience.

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                    5 days later

                    It's still showing 4 items at my end:

                    The provided account doesn't even has permission to clear cache. Why that's so hard to grant permissions so I can help you more quickly? It will save time for both of us.

                    Please try again, now you have the required permission to clear the cache.
                    It shows 4 articles and if you clear the cache, it shows 5. It isn't working properly.

                    Besides, the function that cuts the title is not working.

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