Problem with accents 3.4.3 version
Hi, can you provide me your IP?
I've shared our IP in the Fields of your first post, pls whitelist this IP and kindly check the login info again.
Hi
It seems relate to the database collation your site is using now - which doesn't work well with special characters like your language.
Could you change the database collation of your site to 'utf8mb4_unicode_ci' and re-create this module again and see how it goes?
If you're not familiar with the database, you can ask your hosting provider for help to change this.
And remember to backup your site first.
Regards
Could you grant the permissions of super admin for the provided account?
and share the access to PHPMyadmin, we will check directly for you.
Hi,
I'm afraid I can't, just tell me what you need to check and I'll take a picture.
Thank you so much for your help.
I think something wrong with the database collation only as it works well at my end.
Or share the super admin account so we can help to check.