WebsiteDeveloper Hi
Your current account does not hold any Guru membership. May I know if you used a different account to purchase?
According to our policy technical support is only available for active paid members so please help to confirm your most recent purchase, once it's cleared up Alin will be able to assist you further.
ja-developer that is correct - we are trailing the free version but I can not purchase a membership until I am confident in the component. At the moment the above issues need to be addressed. Once I am confident in the component I will purchase a license but not before then. See my issues / questions above and please advise. I would really like to get this set up quickly so would appreciate your response asap
WebsiteDeveloper
Hi
You are using A free version in the screenshot, Kindly try the demo version here
That has the same Pro version and has different features.
There are many difference in free and paid version.
Regards
Ninja it doesn't look that different - I really need to know if the iframe from the linked text we create is going to work. Can you provide a 7 day trial on the pro version so I can test properly? Also I do not get notiifed of responses when they are received here?
WebsiteDeveloper
Hi
its not same, Sorry we do not offer the trial, as we have the demo site and full access for demo user for to test the component.
Try the demo site and replicate the process on it, let us know if you have any issue.
Regards
Ninja this is the difference between you getting a new customer and loosing a potential customer. I can not purchase without testing the pop up boxes from text
WebsiteDeveloper
Hi
We need the details of issue that you are facing on Guru Pro demo, without it its hard to assume the issue for me,
Kindly let me know how you are adding the Poup box. As i checked your last posts, its working for you.
Kindly share the details of issue so we can check it.
Thanks for your understanding.
Regards
Ninja how do I send you the link so it is private?
WebsiteDeveloper
You can send the demo site link directly here, demo site login are public.
Site private information can be send via edit fields: https://cl.ly/3y3R0p24250G
the link is hidden link on a live site - I do not have the Edit Fields option on this post - I only have reply and follow
WebsiteDeveloper
Kindly post the Link directly here.
Demo site https://joomla35.ijoomlademo.com/administrator/index.php?option=com_guru
Regards
this is really annoying me and wasting a lot of time! I can't post the link there - that is the admin to your demo website! I need to give you the link privately as it is to a live site
Hello,
Our demo site: https://joomla35.ijoomlademo.com/administrator/index.php?option=com_guru show you how the Guru looks like, both end and front end.
Course frontend:
https://joomla35.ijoomlademo.com/guru/guru-courses/guruPrograms/5-ijoomla-extensions/18-guru
Profile:
https://joomla35.ijoomlademo.com/guru/my-certificates/guruProfile
with all his tabs.
You can do modifications, custom ones, in any parts of the backend or frontend, there is a separate CSS file that is used to modify the CSS in front. For deeper modifications, you can use a Joomla developer.
Guru is supported by us, we are working on daily, we prepare it for the new Joomla 4, we fix issues reported by customers and we do implement features.
But at this moment, is available and looks exactly as in our demo site.
For any private links you can use email and send to alin@joomlart.com
Thank you for understanding,
Alin
