Not only new templates, what about all issues and bug reports of the extensions you already have. I've a premium ticket with no answer at all.

With due respect to all participants, this thread was not intended for bug reporting when it was opened.

For that there is a whole forum with the appropriate sections in which to report them and to which, one would hope, get feedback.

I would hope that here we can discuss whether we can count on these feedback in the following months/years.

Thank you all for your understanding.

14 days later

So AI and all... cms like Joomla and Wordpress is dying you think?
I like Joomlart and I hope you can release some new templates. As for now I am trying Joomshaper. Mosty because of their EasyStore module.

Thank you for being a loyal customer. I understand your concerns about the templates and forum support. There have been some delays in template production, but we’re working to get back on track. I’ll also follow up on your forum question to ensure better response times in the future. We’re committed to providing reliable service and appreciate your continued support. If you have any other questions, feel free to reach out!

I just wanted to circle back to this topic. I apologize for my absence but had a stay in the hospital to deal with. I do see there has been activity in updating / bug fixes and that to me is somewhat encouraging.

To be honest I only use a couple of JA templates but choose to pay for a plan as opposed to buying individual templates as a way of supporting the developers.

I have been in the website design and hosting business for almost 30 years. I am not wealthy but it has allowed me a decent income. I'm now slowing down but still wanting to maintain my current client base, thus I'm engaged in upgrading sites /templates to J5. As I previously mentioned I was a user of JoomlaShine until they closed their doors. That left me in a huge hole trying to upgrade. So my needs are rather simple as opposed to others who might be looking for the newest templates. I'm more concerned with the longevity and stability of existing products.

As long as I see those at Joomlart engaging I'm happy.

Let me make it clear that this is just my personal opinion. I'm not here to judge other responses as they have their own merits. I was frustrated at the pace with which Joomla has been moving from J3 -> J4 -> J5 and soon to be J6 but that's the nature of a competitive market and I'd much rather be catching up to an emerging technology as opposed to placing Band-Aids on a dying technology. It gives me a better appreciation for all that Joomlart has to handle with keeping pace with the changes.

22 days later

Although I was attracted by several mails with a good discount to prolong our subscription I didn't do this. I am a 'free user' now. Please inform us about the plans and what to do about missing 'targets'. Maybe we can prolong again.

    5 days later

    rj2012
    I think joomlart is dying. I am asking for support since nov 20- 2024 and nothing so far.

    I recommend to find another company ASAP. I already bought a subscription with a good company. send me a pm and I will share the name.

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        a month later
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        a month later

        It's been six months since I opened this thread.
        We've been told that you want to take action and that words are useless.
        And the facts are that no template has come out since July, that the support provided on the forum is often very slow and non-existent.
        Even for those who have paid to open tickets.
        Many of us are loyal customers who have paid you for years.
        What's happening to your company?
        Can we have some answers?

        Thanks!

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