Hi There,

Can you double check the login details - I can't login at the moment

Thanks
Paul

monique-cl
Hi
Also, check FTP account details, and kindly assigned a subdomain to the folder and share the subdomain here.

Regards

    Ftp account details are correct, subdomain is demo_verite
    I Checked login details from back-end and they are correct now.

    Sorry the problems.

    Hi.

    Because your server disabled the PHP parse_ini_file function
    So vertex could not load ini file.

    I edited the file:
    /templates/forte/vertex/admin/core/vertex.php
    Line 247, 250
    Change

    parse_ini_file($f)

    To

    parse_ini_string(file_get_contents($f));

      Mo0nlight

      Thank you so much I changed it !

      I saw there was an update for vertex and installed it the update, after I updated it the problem came back and I needed to change it again, Do I have to change it now after every update? And how is it possible that it change this way?

      thanks again

        Hi.

        You could ask your host provider to enable the PHP function.

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