monique-cl
Hi
there is error in your language file JROOT/language/en-GB/en-GB.tpl_forte.ini line 31
Kindly check and fix it, or replace the file with fresh template package language file.

Regards

      Ninja

      Hello,
      I looked at it but don't see any problems. I compared it with an other one and doesn't see any changes.
      This picture is from the side who has problems

      This picture is from the side I compared it with, it has no problems

      Maybe I'm looking at the wrong file. Please could you help me once more?

      Regards

          monique-cl
          Hi
          Kindly submit site FTP account details in first post > edit fields section.

          Regards

              monique-cl
              Hi
              I am not able to connect the FTP account with give details.
              Kindly check and add the FTP host with username/password and Port.

              Regards

                  5 days later

                  Ninja
                  Hello,
                  sorry for taking so long, I changed it, hopefully it works now

                  regards

                      monique-cl
                      Hi
                      I shared the thread with development team to check the problem on site.
                      Kindly do not change the login details.

                      Regards

                          Ninja
                          Thank you,
                          The side looks different now, i won't change anything but you have made it look different, with different colours and layout. I hope that all will be back to normal.

                              monique-cl
                              Hi
                              The template is updated to latest version, if there is custom work it would be override in update, i suggest you to restore the backup of site and share a staging site details where we can replace the file to check the cause of issue.

                              Regards

                                  Ninja

                                  I will do that as soon as possible, i can't do it at the moment but will do that later today.
                                  Thanks in advance.

                                  regards

                                      monique-cl
                                      Okay, Let me know once you done the staging site, because this issue is not in the fresh package, only present on your site.

                                      Regards

                                          Hi There,

                                          Are you creating a staging site for us to look at?

                                          Cheers
                                          Paul

                                            paulus1031

                                            ooh okay, didn't understand it.. I will create one, need to go to work now, I have to do that later today.

                                              sorry didn't know what a staging site was, I don't have it and can't make a staging site. Is it ok to make a demo site in a subfolder?

                                                monique-cl
                                                Hi
                                                You can install site replicate on subfolder and assign a subdomain to it, submit the new site details in first post > edit fields section and inform me here.

                                                Regards

                                                    Hi There,

                                                    Can you double check the login details - I can't login at the moment

                                                    Thanks
                                                    Paul

                                                    You need to Login to view replies.