monique-cl
Hi
Kindly submit site FTP account details in first post > edit fields section.
Regards
forte template style changed at back-end
Thanks in advance, have edit it.
monique-cl
Hi
I am not able to connect the FTP account with give details.
Kindly check and add the FTP host with username/password and Port.
Regards
5 days later
Ninja
Hello,
sorry for taking so long, I changed it, hopefully it works now
regards
monique-cl
Hi
I shared the thread with development team to check the problem on site.
Kindly do not change the login details.
Regards
Ninja
Thank you,
The side looks different now, i won't change anything but you have made it look different, with different colours and layout. I hope that all will be back to normal.
monique-cl
Hi
The template is updated to latest version, if there is custom work it would be override in update, i suggest you to restore the backup of site and share a staging site details where we can replace the file to check the cause of issue.
Regards
I will do that as soon as possible, i can't do it at the moment but will do that later today.
Thanks in advance.
regards
monique-cl
Okay, Let me know once you done the staging site, because this issue is not in the fresh package, only present on your site.
Regards
Ninja
Hi,
I have restored the site to the latest back up.
Hi There,
Are you creating a staging site for us to look at?
Cheers
Paul
ooh okay, didn't understand it.. I will create one, need to go to work now, I have to do that later today.
sorry didn't know what a staging site was, I don't have it and can't make a staging site. Is it ok to make a demo site in a subfolder?
monique-cl
Hi
You can install site replicate on subfolder and assign a subdomain to it, submit the new site details in first post > edit fields section and inform me here.
Regards
Ninja
Hi
I did what you asked.
regards
Hi There,
Can you double check the login details - I can't login at the moment
Thanks
Paul
monique-cl
Hi
Also, check FTP account details, and kindly assigned a subdomain to the folder and share the subdomain here.
Regards
Ftp account details are correct, subdomain is demo_verite
I Checked login details from back-end and they are correct now.
Sorry the problems.
- Edited
Hi.
Because your server disabled the PHP parse_ini_file function
So vertex could not load ini file.
I edited the file:
/templates/forte/vertex/admin/core/vertex.php
Line 247, 250
Change
parse_ini_file($f)To
parse_ini_string(file_get_contents($f));Thank you so much I changed it !
I saw there was an update for vertex and installed it the update, after I updated it the problem came back and I needed to change it again, Do I have to change it now after every update? And how is it possible that it change this way?
thanks again