monique-cl
Hi
I am not able to connect the FTP account with give details.
Kindly check and add the FTP host with username/password and Port.
Regards
forte template style changed at back-end
5 days later
Ninja
Hello,
sorry for taking so long, I changed it, hopefully it works now
regards
monique-cl
Hi
I shared the thread with development team to check the problem on site.
Kindly do not change the login details.
Regards
Ninja
Thank you,
The side looks different now, i won't change anything but you have made it look different, with different colours and layout. I hope that all will be back to normal.
monique-cl
Hi
The template is updated to latest version, if there is custom work it would be override in update, i suggest you to restore the backup of site and share a staging site details where we can replace the file to check the cause of issue.
Regards
I will do that as soon as possible, i can't do it at the moment but will do that later today.
Thanks in advance.
regards
monique-cl
Okay, Let me know once you done the staging site, because this issue is not in the fresh package, only present on your site.
Regards
Ninja
Hi,
I have restored the site to the latest back up.
Hi There,
Are you creating a staging site for us to look at?
Cheers
Paul
ooh okay, didn't understand it.. I will create one, need to go to work now, I have to do that later today.
sorry didn't know what a staging site was, I don't have it and can't make a staging site. Is it ok to make a demo site in a subfolder?
monique-cl
Hi
You can install site replicate on subfolder and assign a subdomain to it, submit the new site details in first post > edit fields section and inform me here.
Regards
Ninja
Hi
I did what you asked.
regards
Hi There,
Can you double check the login details - I can't login at the moment
Thanks
Paul
monique-cl
Hi
Also, check FTP account details, and kindly assigned a subdomain to the folder and share the subdomain here.
Regards
Ftp account details are correct, subdomain is demo_verite
I Checked login details from back-end and they are correct now.
Sorry the problems.
- Edited
Hi.
Because your server disabled the PHP parse_ini_file function
So vertex could not load ini file.
I edited the file:
/templates/forte/vertex/admin/core/vertex.php
Line 247, 250
Change
parse_ini_file($f)To
parse_ini_string(file_get_contents($f));Thank you so much I changed it !
I saw there was an update for vertex and installed it the update, after I updated it the problem came back and I needed to change it again, Do I have to change it now after every update? And how is it possible that it change this way?
thanks again
Hi.
You could ask your host provider to enable the PHP function.