Ninja Hello, sorry for taking so long, I changed it, hopefully it works now
regards
monique-cl Hi I shared the thread with development team to check the problem on site. Kindly do not change the login details.
Regards
Ninja Thank you, The side looks different now, i won't change anything but you have made it look different, with different colours and layout. I hope that all will be back to normal.
monique-cl Hi The template is updated to latest version, if there is custom work it would be override in update, i suggest you to restore the backup of site and share a staging site details where we can replace the file to check the cause of issue.
Ninja
I will do that as soon as possible, i can't do it at the moment but will do that later today. Thanks in advance.
monique-cl Okay, Let me know once you done the staging site, because this issue is not in the fresh package, only present on your site.
Ninja Hi, I have restored the site to the latest back up.
Hi There,
Are you creating a staging site for us to look at?
Cheers Paul
paulus1031
ooh okay, didn't understand it.. I will create one, need to go to work now, I have to do that later today.
sorry didn't know what a staging site was, I don't have it and can't make a staging site. Is it ok to make a demo site in a subfolder?
monique-cl Hi You can install site replicate on subfolder and assign a subdomain to it, submit the new site details in first post > edit fields section and inform me here.
Ninja Hi I did what you asked.
monique-cl Hi Also, check FTP account details, and kindly assigned a subdomain to the folder and share the subdomain here.
Can you double check the login details - I can't login at the moment
Thanks Paul
Ftp account details are correct, subdomain is demo_verite I Checked login details from back-end and they are correct now.
Sorry the problems.
Hi.
Because your server disabled the PHP parse_ini_file function So vertex could not load ini file.
I edited the file: /templates/forte/vertex/admin/core/vertex.php Line 247, 250 Change
parse_ini_file($f)
To
parse_ini_string(file_get_contents($f));
Mo0nlight
Thank you so much I changed it ! I saw there was an update for vertex and installed it the update, after I updated it the problem came back and I needed to change it again, Do I have to change it now after every update? And how is it possible that it change this way?
thanks again
You could ask your host provider to enable the PHP function.
