When will the updates be fixed? I have no code with my new membership so I can't update ijoomla.

    digitalmaster Our system does not use License number anymore.
    To have the latest version, please go to https://member.joomlart.com/downloads to download the files and install manually (Remember to backup first before you install latest version just in case).
    We will find a new way to add one click update in next release.

    Hi,
    Im not getting ja extention manager logged in, its failing all the time and im using the right login.

    thx

      a month later

      Hello! I can not access joomlart.com. The site does not work ... I tried to go from different devices, different browsers and from different providers. Do you really do not work now? Here on this forum has come ...
      2 weeks ago, everything was fine. I really need help!

        No, I do not follow this link .. I tried to enter from the phone, from the ipad, at home from another computer. Browser IE, Firefox, Chrome - does not go...

        Your site has been locked in Russia. I really need documentation on the Ja Megastore template. Is it possible to get it somehow in a file?

          svetlana1962

          No we don't have this as a document at the moment
          Are you able to use a VPN and something like Hotspot shield?

          It appears we are being blocked due to the Russian state seeking to block Telegram and as Telegram hops from different IPs the Russian state is blocking lots of IPs

          https://techcrunch.com/2018/04/19/russias-game-of-telegram-whack-a-mole-grows-to-19m-blocked-ips-hitting-twitch-spotify-and-more/

          I will ask the team if they have any suggestions

          2 months later
          3 months later

          groundfeel Hi
          Can you provide more details on your issue? Clearly you didn't have problem with forum login.

          9 days later

          I can't access my downloads or renew my subscription. I know this has been a problem in the past... can someone help me out solving this issue?

            Steak0mat1
            And I really need to change my email adress in your system since the one I used to register doesn't exist anymore, I just can't see how to do this

              Steak0mat1 Hi
              You cannot change email address yourself, if you want to change then we can help, just let us know which email you want to change to.

              Also to not clutter this thread, you should reach out to us via email sales@joomlart.com or the livechat for account issues. We will be able to assist properly then.

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