Zentools V2 problem
paulus1031
Hi Paul:
I will send credentials. Is this reply secure?
Tony
Spider2 I will send credentials. Is this reply secure?
You may add your admin ftp details in edit fields in order for us to take closer look.
For reference, You can follow thread post (5 point) procedure.
Note: The details provided in edit fields are encrypted and only visible to moderators henceforth no worries 
- Edited
Hi,Spider2
I've edited your post and removed access to you website.
Please change your password asap and add new credentials to this thread FIELDS - it's the only way to keep you passwords safe and visible for moderators only. (here you can see how to do it: https://cl.ly/3y3R0p24250G )
Cheers
Joshua
Spider2 To troubleshoot, You may try for the following :
1) Kindly try to upgrade to stable php version i.e. Current Stable PHP 7.2.10 through cPanel or you may ask your hosting provider to do the same. Also,
2) Changing Select a content source to another image path
As I am unable to replicate any such issue on local install
Hi There Aman:
The php is already set to 7.2 (has been for a couple of weeks)....
Are you suggesting that I create a new folder in the media files and place the images there?
Does not seem like a good solution to the problem.
Cheers,
Tony
Spider2
- Edited
Spider2 Are you suggesting that I create a new folder in the media files and place the images there?
No, I wished to refer to changing the content source to another image source folder to see if the issue still persists. You may kindly try the same
The php is already set to 7.2 (has been for a couple of weeks)....
Having reviewed, Your site is running 7.2.5 so had suggested to upgrade to stable version as outlined above. Ref: Screenshot
Hi,
Could you add also FTP credentials to this thread FIELDS? We need to check also your files..
Cheers
Joshua
I decided to use a different template as this was NOT being solved.
Tony